{"product_id":"hytera-bd502i-business-portable-digital-radio","title":"Hytera BD502i Business Portable Digital Radio","description":"\u003c!-- ====================================================\n     ITFactory.ca — Shopify Product Description\n     Hytera BD502i Commercial DMR Two-Way Radio\n     VHF \/ UHF — Analog + Digital\n     DIV-FREE, NO EMOJI — safe for all Shopify themes\n     ==================================================== --\u003e\n \n\u003c!-- Badges --\u003e\n\u003cp\u003e\n  \u003cspan style=\"display:inline-block;background:#1a1a2e;color:#fff;font-size:11px;font-weight:600;letter-spacing:0.08em;text-transform:uppercase;padding:4px 10px;border-radius:3px;margin-right:6px;\"\u003eHytera BD502i\u003c\/span\u003e\n  \u003cspan style=\"display:inline-block;background:#5c5c7a;color:#fff;font-size:11px;font-weight:600;letter-spacing:0.08em;text-transform:uppercase;padding:4px 10px;border-radius:3px;margin-right:6px;\"\u003eDMR Digital + Analog — 48 Channels\u003c\/span\u003e\n  \u003cspan style=\"display:inline-block;background:#c8000a;color:#fff;font-size:11px;font-weight:600;letter-spacing:0.08em;text-transform:uppercase;padding:4px 10px;border-radius:3px;\"\u003eIP54 — 16-Hour Battery — 3-Year Warranty\u003c\/span\u003e\n\u003c\/p\u003e\n \n\u003c!-- Tagline --\u003e\n\u003cp style=\"font-size:17px;color:#3d3d5c;font-weight:300;border-left:3px solid #c8000a;padding-left:14px;margin:14px 0 20px;\"\u003eOne of Hytera's best-selling commercial DMR radios — compact, rugged, and affordable with 48 channels, dual analog and digital operation, TDMA extended battery life, DMR Tier II repeater support, and a 3-year warranty.\u003c\/p\u003e\n \n\u003c!-- Intro --\u003e\n\u003cp style=\"color:#3d3d5c;font-size:15px;margin-bottom:14px;\"\u003eThe Hytera BD502i is a professional-grade commercial DMR two-way radio built for small businesses and organizations that want reliable, clear digital communication without complexity or high cost. It operates in both \u003cstrong\u003eanalog and digital (DMR) modes\u003c\/strong\u003e — making it a practical upgrade path for teams still running analog radios, since the BD502i can communicate with existing analog radios during the transition. With \u003cstrong\u003e48 channels across 3 zones\u003c\/strong\u003e, \u003cstrong\u003eDMR Tier II repeater support\u003c\/strong\u003e for extended site coverage, \u003cstrong\u003eTDMA-based digital operation\u003c\/strong\u003e delivering up to 16 hours of battery life, and IP54 and MIL-STD-810 durability — the BD502i delivers professional features in a compact, approachable package.\u003c\/p\u003e\n \n\u003cp style=\"color:#3d3d5c;font-size:15px;margin-bottom:20px;\"\u003eAvailable in \u003cstrong\u003eVHF (136–174 MHz)\u003c\/strong\u003e and \u003cstrong\u003eUHF (400–470 MHz)\u003c\/strong\u003e variants — see product options. Available at \u003cstrong\u003eITFactory.ca\u003c\/strong\u003e — Canada's trusted source for Hytera two-way radios and accessories.\u003c\/p\u003e\n \n\u003chr style=\"border:none;border-top:1px solid #e2e0da;margin:28px 0;\"\u003e\n \n\u003c!-- Key features --\u003e\n\u003ch2 style=\"font-size:18px;font-weight:700;color:#1a1a2e;margin-bottom:14px;\"\u003eKey Features\u003c\/h2\u003e\n \n\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n  \u003ctr\u003e\n    \u003ctd style=\"width:50%;padding:10px 12px 10px 0;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003eDual Mode — Analog and Digital DMR on One Radio\u003c\/strong\u003e\u003cbr\u003eThe BD502i operates in both analog conventional and DMR digital modes — switching per channel. This allows it to work alongside existing analog radios on analog channels while taking full advantage of DMR's clearer audio, extended range, and longer battery life on digital channels. Ideal for teams migrating from analog to digital who need to maintain backwards compatibility during the transition.\u003c\/p\u003e\n    \u003c\/td\u003e\n    \u003ctd style=\"width:50%;padding:10px 0 10px 12px;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003e48 Channels — 3 Zones with 16 Channels Each\u003c\/strong\u003e\u003cbr\u003e48 channels split across 3 zones of 16 channels — with 24 analog and 24 digital channels available. Zone-based organization allows logical grouping by department, location, or function — keeping channel selection simple for users in the field. Supports mixed analog and digital channel reception, allowing scan across both channel types simultaneously.\u003c\/p\u003e\n    \u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd style=\"padding:10px 12px 10px 0;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003eDMR Tier II — Group, Private, and All-Call with PTT ID\u003c\/strong\u003e\u003cbr\u003eFull DMR Tier II digital mode supports group calls (talk group to talk group), private calls (radio to radio), and all-call transmissions — each with PTT ID so dispatchers and team members can see who is transmitting. DMR Tier II also supports repeater operation for extended coverage across large sites, campuses, and buildings.\u003c\/p\u003e\n    \u003c\/td\u003e\n    \u003ctd style=\"padding:10px 0 10px 12px;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003eTDMA Technology — Up to 22-Hour Battery Life\u003c\/strong\u003e\u003cbr\u003eDMR uses TDMA (Time Division Multiple Access), which transmits on alternating time slots — the radio transmitter is only active 50% of the time versus analog, reducing power consumption significantly. This delivers up to \u003cstrong\u003e16 hours\u003c\/strong\u003e (1500mAh battery) and up to \u003cstrong\u003e22 hours\u003c\/strong\u003e (optional 2000mAh battery) in digital mode — outlasting analog-only alternatives on the same charge.\u003c\/p\u003e\n    \u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd style=\"padding:10px 12px 10px 0;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003eAnti-Interference Digital Audio\u003c\/strong\u003e\u003cbr\u003eDigital encoding and TDMA error correction reduce signal interference on shared frequencies — a significant improvement over analog where interference degrades audio quality progressively. DMR digital audio maintains clarity up to the edge of signal range, then drops out cleanly, rather than degrading into static. An integrated audio equalizer adjusts low, mid, and high-frequency gain for optimal performance in noisy and quiet environments alike.\u003c\/p\u003e\n    \u003c\/td\u003e\n    \u003ctd style=\"padding:10px 0 10px 12px;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003eIP54 and MIL-STD-810 C\/D\/E\/F\/G Durability\u003c\/strong\u003e\u003cbr\u003eIP54-rated against dust ingress and water splashing from any direction — reliable in rain, dust, and outdoor job-site conditions. MIL-STD-810 tested across temperature extremes, temperature shock, vibration, humidity, and mechanical shock — the same standards applied to professional military communications equipment, confirming durability beyond typical commercial use.\u003c\/p\u003e\n    \u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd style=\"padding:10px 12px 10px 0;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003ePriority Scan and Emergency Alarm\u003c\/strong\u003e\u003cbr\u003eScan monitors multiple channels for activity — useful for supervisors and dispatch roles covering multiple teams. Emergency Alarm (programmable) allows a user to transmit an emergency signal to the group or dispatcher — critical for lone worker safety on construction sites, warehouses, and remote locations. Nuisance channel delete temporarily suppresses busy channels from scan without reprogramming.\u003c\/p\u003e\n    \u003c\/td\u003e\n    \u003ctd style=\"padding:10px 0 10px 12px;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003ePseudo Trunking — Efficient Channel Use\u003c\/strong\u003e\u003cbr\u003ePseudo trunking automatically assigns available channels from a pool when a user transmits — reducing channel congestion in multi-radio deployments without requiring a dedicated trunking controller. Practical for sites with many radios that would otherwise compete for the same channel.\u003c\/p\u003e\n    \u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd style=\"padding:10px 12px 10px 0;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003eVOX — Hands-Free Operation\u003c\/strong\u003e\u003cbr\u003eVoice Operated Transmission activates when using a compatible external earpiece or microphone accessory — enabling fully hands-free communication for workers operating equipment or handling materials. VOX sensitivity is programmable to suit different ambient noise environments.\u003c\/p\u003e\n    \u003c\/td\u003e\n    \u003ctd style=\"padding:10px 0 10px 12px;vertical-align:top;border-bottom:1px solid #f0f0f0;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003eMicro-USB Charging and Programming\u003c\/strong\u003e\u003cbr\u003eThe Micro-USB port provides charging via any standard USB charger and serves as the programming connection for channel and feature configuration. Simplifies charging infrastructure for multi-radio deployments — any USB power source charges the radio without a proprietary dock.\u003c\/p\u003e\n    \u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd style=\"padding:10px 12px 10px 0;vertical-align:top;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003e3-Year Warranty — Radio\u003c\/strong\u003e\u003cbr\u003eThe BD502i carries a 3-year manufacturer warranty on the radio — above average for the commercial radio category and an indicator of Hytera's confidence in the BD502i's build quality. Battery and accessories are warranted separately for 1 year.\u003c\/p\u003e\n    \u003c\/td\u003e\n    \u003ctd style=\"padding:10px 0 10px 12px;vertical-align:top;\"\u003e\n      \u003cp style=\"margin:0;font-size:14px;color:#3d3d5c;\"\u003e\u003cstrong style=\"color:#1a1a2e;\"\u003eCompact and Lightweight\u003c\/strong\u003e\u003cbr\u003eAt 120 × 54 × 29mm and 218g (with 1500mAh battery and antenna) the BD502i is one of the more compact DMR radios in its class — comfortable for all-day carry without belt fatigue, and accessible for users new to two-way radios.\u003c\/p\u003e\n    \u003c\/td\u003e\n  \u003c\/tr\u003e\n\u003c\/table\u003e\n \n\u003chr style=\"border:none;border-top:1px solid #e2e0da;margin:28px 0;\"\u003e\n \n\u003c!-- Who it's for --\u003e\n\u003ch2 style=\"font-size:18px;font-weight:700;color:#1a1a2e;margin-bottom:10px;\"\u003eWho Is This For?\u003c\/h2\u003e\n\u003cp style=\"color:#3d3d5c;font-size:15px;margin-bottom:14px;\"\u003eThe BD502i is the right radio for small businesses, schools, hospitality operations, warehouses, retail environments, and construction sites that want professional DMR digital communication at an accessible price point — especially teams transitioning from analog who want a radio that supports both simultaneously during the migration.\u003c\/p\u003e\n \n\u003cp style=\"margin:0;\"\u003e\n  \u003cspan style=\"display:inline-block;background:#fff;border:1px solid #e2e0da;border-radius:20px;padding:5px 13px;font-size:13px;color:#3d3d5c;margin:4px 4px 4px 0;\"\u003eSchools and education facilities\u003c\/span\u003e\n  \u003cspan style=\"display:inline-block;background:#fff;border:1px solid #e2e0da;border-radius:20px;padding:5px 13px;font-size:13px;color:#3d3d5c;margin:4px 4px 4px 0;\"\u003eHospitality — hotels, venues, resorts\u003c\/span\u003e\n  \u003cspan style=\"display:inline-block;background:#fff;border:1px solid #e2e0da;border-radius:20px;padding:5px 13px;font-size:13px;color:#3d3d5c;margin:4px 4px 4px 0;\"\u003eWarehousing and logistics\u003c\/span\u003e\n  \u003cspan style=\"display:inline-block;background:#fff;border:1px solid #e2e0da;border-radius:20px;padding:5px 13px;font-size:13px;color:#3d3d5c;margin:4px 4px 4px 0;\"\u003eRetail and property management\u003c\/span\u003e\n  \u003cspan style=\"display:inline-block;background:#fff;border:1px solid #e2e0da;border-radius:20px;padding:5px 13px;font-size:13px;color:#3d3d5c;margin:4px 4px 4px 0;\"\u003eConstruction and facilities teams\u003c\/span\u003e\n  \u003cspan style=\"display:inline-block;background:#fff;border:1px solid #e2e0da;border-radius:20px;padding:5px 13px;font-size:13px;color:#3d3d5c;margin:4px 4px 4px 0;\"\u003eTeams migrating from analog to digital\u003c\/span\u003e\n\u003c\/p\u003e\n \n\u003chr style=\"border:none;border-top:1px solid #e2e0da;margin:28px 0;\"\u003e\n \n\u003c!-- Specs --\u003e\n\u003ch2 style=\"font-size:18px;font-weight:700;color:#1a1a2e;margin-bottom:14px;\"\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable style=\"width:100%;border-collapse:collapse;font-size:14px;\"\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;width:42%;font-weight:500;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eHytera\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eBD502i\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eRadio technology\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eDMR Tier II digital + analog conventional (dual mode)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eBand — VHF variant\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e136–174 MHz — 1–5W RF output\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eBand — UHF variant\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e400–470 MHz — 1–4W RF output\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eChannel capacity\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e48 channels — 24 analog + 24 digital\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eZone capacity\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e3 zones × 16 channels per zone\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eChannel spacing\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e12.5 \/ 25kHz selectable\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eDigital contacts\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e64\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eBattery — standard\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e1500mAh Li-Ion — up to 16hr digital \/ 12hr analog\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eBattery — optional extended\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e2000mAh Li-Ion — up to 22hr digital \/ 16hr analog\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eOperating voltage\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e3.7V\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eCharging \/ programming port\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eMicro-USB\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eIP rating\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eIP54 — dust and water splash resistant\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eMilitary standard\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eMIL-STD-810 C, D, E, F, G\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eProgrammable buttons\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e1\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eVOX\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eYes — external accessory required\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eEmergency alarm\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eYes — via programming\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003ePseudo trunking\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eDimensions (H × W × D)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e120 × 54 × 29mm (4.7 × 2.1 × 1.1 in)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eWeight with standard battery\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e218g \/ 7.7 oz\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr style=\"border-bottom:1px solid #e2e0da;\"\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eWarranty\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003e3-year (radio) \/ 1-year (battery and accessories)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003ctr\u003e\n\u003ctd style=\"padding:9px 4px;color:#7a7a9a;font-weight:500;\"\u003eSold by\u003c\/td\u003e\n\u003ctd style=\"padding:9px 4px;color:#3d3d5c;\"\u003eITFactory.ca — authorized Hytera reseller\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\n \n\u003chr style=\"border:none;border-top:1px solid #e2e0da;margin:28px 0;\"\u003e\n \n\u003c!-- Why ITFactory --\u003e\n\u003ctable style=\"width:100%;border-collapse:collapse;background:linear-gradient(135deg,#1a1a2e 0%,#003a6e 100%);border-radius:10px;\"\u003e\n  \u003ctr\u003e\n    \u003ctd style=\"padding:26px;\"\u003e\n      \u003ch2 style=\"font-size:18px;font-weight:700;color:#fff;margin:0 0 10px;\"\u003eWhy Buy from ITFactory.ca?\u003c\/h2\u003e\n      \u003cp style=\"color:rgba(255,255,255,0.78);font-size:14px;margin:0 0 16px;\"\u003eITFactory.ca is a trusted Canadian retailer for professional two-way radios and accessories, serving businesses and teams across the country. Every product we sell is genuine and backed by our team.\u003c\/p\u003e\n      \u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n        \u003ctr\u003e\n          \u003ctd style=\"padding:3px 0;font-size:13px;color:rgba(255,255,255,0.88);width:50%;\"\u003e→  Authorized Hytera reseller\u003c\/td\u003e\n          \u003ctd style=\"padding:3px 0;font-size:13px;color:rgba(255,255,255,0.88);width:50%;\"\u003e→  Genuine product with warranty\u003c\/td\u003e\n        \u003c\/tr\u003e\n        \u003ctr\u003e\n          \u003ctd style=\"padding:3px 0;font-size:13px;color:rgba(255,255,255,0.88);\"\u003e→  Fast shipping across Canada\u003c\/td\u003e\n          \u003ctd style=\"padding:3px 0;font-size:13px;color:rgba(255,255,255,0.88);\"\u003e→  Business invoicing available\u003c\/td\u003e\n        \u003c\/tr\u003e\n        \u003ctr\u003e\n          \u003ctd style=\"padding:3px 0;font-size:13px;color:rgba(255,255,255,0.88);\"\u003e→  Hytera accessories also available\u003c\/td\u003e\n          \u003ctd style=\"padding:3px 0;font-size:13px;color:rgba(255,255,255,0.88);\"\u003e→  Bilingual customer support\u003c\/td\u003e\n        \u003c\/tr\u003e\n      \u003c\/table\u003e\n    \u003c\/td\u003e\n  \u003c\/tr\u003e\n\u003c\/table\u003e\n \n\u003chr style=\"border:none;border-top:1px solid #e2e0da;margin:28px 0;\"\u003e\n \n\u003c!-- FAQ --\u003e\n\u003ch2 style=\"font-size:18px;font-weight:700;color:#1a1a2e;margin-bottom:4px;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n \n\u003cdetails style=\"border-bottom:1px solid #e2e0da;padding:12px 0;\"\u003e\n  \u003csummary style=\"font-size:14.5px;font-weight:500;color:#1a1a2e;cursor:pointer;list-style:none;\"\u003eCan the BD502i communicate with our existing analog radios?\u003c\/summary\u003e\n  \u003cp style=\"margin-top:10px;font-size:14px;color:#3d3d5c;\"\u003eYes — the BD502i supports both analog and digital modes on the same radio, with channels individually configured as analog or digital. Channels set to analog mode communicate with standard analog radios on the same frequency and tone — making it easy to introduce BD502i radios into an existing analog fleet without replacing every radio at once. Teams can migrate channel by channel as budget allows, while maintaining full interoperability throughout the transition.\u003c\/p\u003e\n\u003c\/details\u003e\n \n\u003cdetails style=\"border-bottom:1px solid #e2e0da;padding:12px 0;\"\u003e\n  \u003csummary style=\"font-size:14.5px;font-weight:500;color:#1a1a2e;cursor:pointer;list-style:none;\"\u003eDoes the BD502i need to be programmed before use?\u003c\/summary\u003e\n  \u003cp style=\"margin-top:10px;font-size:14px;color:#3d3d5c;\"\u003eYes. The BD502i requires programming to configure channels, frequencies, tones, zones, and features before it is operational. Programming is performed via the Micro-USB port using Hytera's programming software and a compatible computer. For new deployments, contact an authorized Hytera dealer for professional programming. ITFactory.ca offers radio programming at a nominal fee — contact us before or after your purchase to arrange programming for your deployment.\u003c\/p\u003e\n\u003c\/details\u003e\n \n\u003cdetails style=\"border-bottom:1px solid #e2e0da;padding:12px 0;\"\u003e\n  \u003csummary style=\"font-size:14.5px;font-weight:500;color:#1a1a2e;cursor:pointer;list-style:none;\"\u003eWhat is the difference between DMR digital and analog in practical terms?\u003c\/summary\u003e\n  \u003cp style=\"margin-top:10px;font-size:14px;color:#3d3d5c;\"\u003eDMR digital audio is noticeably clearer than analog at equivalent signal levels, particularly in noisy environments — the BD502i's digital audio equalizer further optimizes voice clarity. Digital maintains full audio quality up to the edge of range, then drops out cleanly, compared to analog which degrades gradually into static. DMR also delivers significantly longer battery life through TDMA technology (the transmitter is active only 50% of the time vs analog). Additionally, DMR provides PTT ID, private calls, group calls, and repeater integration that analog cannot match.\u003c\/p\u003e\n\u003c\/details\u003e\n \n\u003cdetails style=\"border-bottom:1px solid #e2e0da;padding:12px 0;\"\u003e\n  \u003csummary style=\"font-size:14.5px;font-weight:500;color:#1a1a2e;cursor:pointer;list-style:none;\"\u003eShould I choose VHF or UHF?\u003c\/summary\u003e\n  \u003cp style=\"margin-top:10px;font-size:14px;color:#3d3d5c;\"\u003eVHF (136–174 MHz) performs best in open outdoor environments — large outdoor sites, farms, parks, and areas with minimal structural obstacles, where its 5W output and lower frequency propagation provide strong coverage. UHF (400–470 MHz) penetrates buildings, walls, and structural obstacles more effectively — making it the standard choice for warehouses, schools, hotels, retail stores, and mixed indoor\/outdoor environments. If in doubt, UHF is the more versatile choice for most commercial and institutional deployments in Canada.\u003c\/p\u003e\n\u003c\/details\u003e\n \n\u003chr style=\"border:none;border-top:1px solid #e2e0da;margin:28px 0;\"\u003e\n \n\u003c!-- Licensing note --\u003e\n\u003ctable style=\"width:100%;border-collapse:collapse;background:#f5f5fa;border:1px solid #d8d8ea;border-radius:8px;\"\u003e\n  \u003ctr\u003e\n    \u003ctd style=\"padding:20px 22px;\"\u003e\n      \u003cp style=\"font-size:14px;font-weight:700;color:#1a1a2e;margin:0 0 8px;\"\u003eRadio Licensing Note\u003c\/p\u003e\n      \u003cp style=\"font-size:13px;color:#5a5a7a;margin:0;\"\u003eThe Hytera BD502i is a licensed two-way radio. In Canada, operating a two-way radio on licensed frequencies requires a Radio Authorization issued by Innovation, Science and Economic Development Canada (ISED). The radio functions without a licence, but commercial operation on licensed frequencies without authorization is not permitted under the Radiocommunication Act. For licensing information, visit \u003cstrong\u003eised.canada.ca\u003c\/strong\u003e. For licensing information, visit ised.canada.ca. ITFactory.ca offers radio programming at a nominal fee — contact us to arrange programming for your deployment.\u003c\/p\u003e\n    \u003c\/td\u003e\n  \u003c\/tr\u003e\n\u003c\/table\u003e\n \n\u003c!-- End ITFactory.ca product description --\u003e","brand":"Hytera","offers":[{"title":"UHF","offer_id":67629847249028,"sku":"BD502i-U1","price":309.95,"currency_code":"CAD","in_stock":true},{"title":"VHF","offer_id":67629847281796,"sku":"BD502i-V1","price":309.95,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0370\/5857\/6516\/files\/bd502i-or-bd552i-hytera-portable-two-way-radios-digital-dmr-995401.webp?v=1791471346","url":"https:\/\/itfactory.ca\/products\/hytera-bd502i-business-portable-digital-radio","provider":"ITFactory.ca","version":"1.0","type":"link"}