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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Important Notice: This product is not compatible with Mac Operating Systems, it will only function on Windows Operating Systems.
*Support for the product will end on April 11, 2023.
Microsoft Access 2013 help you create custom apps fast without being a developer, experience apps that are easy to use even as they grow with your business and Share your data and control access to it more easily.
Create
Welcome screen lift-off. Start creating a custom app from the Welcome screen, or get inspired by one of the new and professionally-designed app templates.
Table templates. Simply type what you need to track and Access uses table templates to deliver an app that does the job. Access handles the complexities of fields, relationships, and rules so you can concentrate on your project. You’ll have a new app with a natural UI up and running in no time.
Create and run legacy databases. Enjoy support for your existing desktop databases (ACCDB/MDB).
Experience
Gorgeous simplicity. Never again get "lost in the data." A standardized app framework makes navigating apps familiar and easy. And the apps you rely on every day remain easy to use and professional-looking even as data volume and complexity grow.
Related items control. Take a peek at additional relevant information in the database without changing screens. You always have the right context when reviewing or entering information.
Autocomplete control. Entering data accurately is a breeze with drop-down menus and recommendations that appear when you begin typing.
Drill-thru. With one click you can view a pop-up of a record and dig into the details.
Share
New Office App model. As an IT manager for your company, you'll love the new Office App model. Access apps are accessible on SharePoint or an on-premises server via a browser, and users don’t need Access installed to use apps you've created.
Data stored in SQL Server. Access apps are stored in Microsoft SQL Azure/Server so your data is now protected by disaster recovery and back-up and restore features. SQL Azure/Server also provides your business or department with long-term scalability of mission-critical business data.
Office 365 deployment. You can now use SharePoint user access control and centralized app management features with Access apps.
System Requirements
Before you install any Microsoft Office 2013 product, we recommend that you verify that your computer meets or exceeds the minimum system requirements for the product.
Computer and processor
- 1 GHz or faster x86 or 64-bit processor with SSE2 instruction set.
Memory
- 1 GB RAM (32-bit); 2 GB RAM (64-bit).
Hard disk
- 3.0 GB available disk space.
Display
- Graphics hardware acceleration requires a DirectX10 graphics card and 1366 x 768 resolution.
Operating system
- Windows 7, Windows 8, Windows Server 2008 R2, or Windows Server 2012.
Browser
- Microsoft Internet Explorer 8, 9, or 10; Mozilla Firefox 10.x or a later version; Apple Safari 5; or Google Chrome 17.x.
.Net version
- 3.5, 4.0, or 4.5.
Multi-touch
- A touch-enabled device is required to use any multi-touch functionality. However, all features and functionality are always available by using a keyboard, mouse, or other standard or accessible input device. Note that new touch features are optimized for use with Windows 8.
Internet
- Access 2013 Internet functionality requires an Internet connection and either Internet Explorer 8 or Internet Explorer 9.
- Instant Search functionality requires Windows Search 4.0.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.