Your Acceptance of this Agreement

This is an Agreement between you and all persons you represent (and for purposes of this Agreement, "person" includes natural persons and any type of incorporated or unincorporated entity) and ITFACTORY.CA regarding your access to and use of ITFACTORY.CA's website and all content, information, products and services available on or through the website (collectively, the "Website").

Each time you use the Website you signify your acceptance and agreement, and the acceptance and agreement of any person you purport to represent, to be bound by this Agreement as it then reads, and you represent and warrant that you have the legal authority to agree to and accept this Agreement on behalf of yourself and any person you purport to represent. If you do not agree with each provision of this Agreement, or you are not authorized to agree to and accept this Agreement on behalf of the person you purport to represent, you may not access or use the Website.

This Agreement is in addition to any other agreement you may have with ITFACTORY.CA, including a transaction agreement.


Pricing, Product Availability, and Errors

In some cases, prices and product availability may change without prior notice. ITFACTORY.CA does not warrant that the content of the Website including, without limitation, product descriptions or photographs, is accurate or complete. Due to the quickly changing nature of the computer software market, descriptions may not express current technical information. Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced. At times, products may be mistakenly listed with incorrect information or at an incorrect price due to typographical, photographic, omissions (including incorrect specifications for products), technical error or error in pricing information received from our suppliers.

    In this case, ITFACTORY.CA reserves the right to:
    1. Correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person;
    2. Change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other
    Website content without any notice or liability to you or any other person;
    3. Reject, correct, cancel or terminate any order, including accepted orders for any reason and
    4. Limit quantities available for sale or sold.

The advertisements on the Website are invitations to you to make offers to purchase products and services on the Website and are not offers to sell. All prices and other amounts appearing on the Website are quoted in Canadian dollars.


Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ITFACTORY.CA reserves the right at any time after receipt of your order to accept or decline your order for any reason. ITFACTORY.CA reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $5,000.00 (CAD) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. ITFACTORY.CA reserves the right to refuse or cancel orders at any time including, but not limited to, incorrect pricing or product description, product discontinuation or unavailability, when we believe the customer has violated applicable laws, and orders perceived to be harmful to ITFACTORY.CA If a product you have ordered is unavailable or there has been an error, a representative will contact you and inform you of the situation. If you have any questions, please contact a customer service representative.


Return Policy

All return policy details can be found on the dedicated returns page: https://www.itfactory.ca/returns


Your Information

All information you provide through this website, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, must be true, accurate, current and complete. ITFACTORY.CA will rely on the information you provide. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, ITFactory or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your registration information and payment information within 30 days of any change.

Mobile Terms of Service
The ITFactory mobile message service (the "Service") is operated by ITFactory (“ITFactory”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to ITFactory’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ITFactory through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ITFactory. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18334041409 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ITFactory mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18334041409 or email jasminej@itfactory.ca.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.



All content including text, graphics, images, and logos on this website, unless otherwise indicated, are the property of ITFACTORY.CA or content suppliers and are protected by United Kingdom, United States, Canadian, and International copyright laws. Use of any content including reproduction, modification, distribution, or reproduction, without the prior written permission of ITFACTORY.CA is prohibited. Removing or changing the copyright notice on any content is ITFACTORY.CA owns a copyright on this website as a collective work or compilation, and in the selection, coordination, enhancement, and arrangement of the site's content. ITFACTORY.CA enforces its intellectual property rights to the fullest extent of the law.



ITFACTORY.CA graphics, logos, and icons that identify ITFACTORY.CA are the proprietary marks of ITFACTORY.CA These trademarks may not be used in connection with products or services that do not belong to ITFACTORY.CA in any manner that may confuse customers, or disparage or discredit ITFACTORY.CA All other trademarks not owned by ITFACTORY.CA appearing on this website are the property of their respective owners.


Linked Websites

ITFACTORY.CA may have links to external websites that are owned and maintained by persons or entities other than this website. ITFACTORY.CA does not regularly review and does not necessarily endorse the content posted or products and services offered on external websites. ITFACTORY.CA expressly disclaims responsibility for the contents of any linked website, the accuracy of any information contained in a linked website, and the quality of the products and services offered at any linked website. Viewing the content of any linked website is at your own risk.


Limitation of Liability

In no event shall ITFACTORY.CA or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Most of our products will ship within 1-3 business days with the advertised price, but there will be exceptions. Because of market fluctuations, products may not always be in stock or available. We will do our best to update you with current availability and estimated arrival dates. Some items may require a few extra days to get to our warehouse before they can be shipped to you. If that is your case, please be patient, our price is worth it.



You assume the sole risk of using or relying on the information, materials, products, and services provided by ITFACTORY.CA Except as set forth in the ITFACTORY.CA Return/Exchange Policy, which is applicable to products sold on the ITFACTORY.CA website; all information, materials, products, and services are provided 'as is' without warranty of any kind. This disclaimer in no way affects the term of any manufacturer's warranty.

In no event shall ITFACTORY.CA its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents be liable for any indirect, punitive, consequential, incidental, or special damages arising out of or connected with the use of this website or with the delay or inability to use this website, for any information, materials, products, and services, obtained through this website, or otherwise arising out of the use of this website, whether such damages are based in contract, tort, strict liability, or otherwise, even if ITFACTORY.CA has been advised of the possibility of such damages.

ITFACTORY.CA may revise these terms and conditions at any time by updating this website. You agree that if any part of these terms and conditions are found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect.