OM System DS-2700 Digital Voice Recorder with ODMS R8 Cloud Software

OM SystemSKU: V420370BU000

OM System DS-2700 Digital Voice Recorder with ODMS R8 Cloud Software

OM SystemSKU: V420370BU000

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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.

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OM System DS-2700 | Digital Voice Recorder

YOUR VOICE, YOUR WORDS.

Step into the future of dictation with the DS-2700. Say goodbye to tapes and hello to simplicity. Its intuitive slide-switch operation simplifies editing—insert or overwrite with ease. Tailored for small legal or business practices, effortlessly capture personal notes and meeting discussions. Whether you’re a seasoned professional or entering fields like law, real estate, or surveying, the DS-2700 is your all-in-one solution for recording personal notes, letters, meetings, and interviews.

DIRECTIONAL STEREO RECORDING
Experience versatile recording with the built-in stereo microphones, providing both Dictation and Conference modes. Tailor your recording experience further by selecting from three microphone sensitivity options. Opt for High sensitivity for crisp conference recordings, choose Mid for effective dictation, or select Low for optimal up-close recording.

Low-noise microphone unit
The DS-2700 incorporates low noise omni-directional microphones. The built-in shock absorber covers the microphone unit, reducing handling noise from the body.

Studio grade pop-filter
The microphone housing now includes a triple layered pop-filter, which helps block the wind noise and plosive sounds when speaking into the microphones.

Dictation Mode

For classic dictation of your notes or reports, the main microphone will be recording in omnidirectional mode so that the recorder can be held in any way.

Conference Mode

Designed for interviews and small meetings, Conference recording controls the directionality of the two microphones and shifts them into a 90° layout, which enables high-quality recording in a realistic stereo capture. Regardless of where the person speaking is located or the direction of speech, you can clearly capture the information.

Flexible Audio Recording Formats

The DSS format promises effective compression without compromising quality in digital voice capture. The digital speech standard (DSS) allows for quick file editing (insert, overwrite, append, erase/cut) and uses meta information (index, verbal comments, worktypes, etc.) to facilitate collaboration and automatic processing.

PCM format, with its minimal compression, ensures exceptional quality as well as compatibility with a variety of playback tools. Simultaneously, the widely utilized MP3 format serves as an excellent choice for storing consumer audio and enables easy transfer/playback of music on digital audio players.

Noise-Activated Recording with VCVA

The VCVA function efficiently manages memory by pausing recording during quiet intervals and automatically restarting when it detects sound exceeding a preset threshold. This feature optimizes playback efficiency and prolongs recording time.

Index Marks

While recording or playing back, you have the flexibility to insert up to 32 Index Marks into an audio file. These marks act as handy indicators, helping you identify crucial or noteworthy segments of your dictation.

Insert and Overwrite Recording Modes

Unlock different recording options with the DS-2700. Use Insert mode to seamlessly add recordings into existing audio files without the need for additional addendums. Overwrite mode enables you to record over previous dictation at any chosen point.

Lastly, Append mode effortlessly adds a new recording to the end of an existing file. With the addition of the New File creation button, you don’t need to start a new recording until you are ready.

Control and Connectivity

Full-Color Screen

The DS-2700 features a 2.4" TFT color LCD. Featuring a live recording monitor and an easily accessible, intuitive menu system—all at a glance.

4-Position Slide Switch Control

Experience effortless dictation with the user-friendly optical slide switch, enabling you to start, stop, and edit recordings seamlessly without the need to divert your attention to the device.

Recording Storage

With 2GB of built-in memory, the DS-2700 also accommodates external SD cards up to 32GB (available separately). Effortlessly transfer your recordings to your PC by utilizing the provided micro-USB type-B cable.

3.5mm Mic and Headphone Connections

Headphones can be connected to monitor or playback your recordings. Additional microphones such as boundary, shotgun, or a lavalier can be used for specific situations via the 3.5mm input.

Rechargeable Lithium-Ion Battery

Benefit from the included lithium-ion battery, providing an impressive 56 hours of battery life. Recharge the DS-2700 easily by connecting it to a PC or a compatible USB charger.

Durability

Resilient in Everyday Dictation

The DS-2700 showcases a strong and durable design, ensuring its resilience. Rigorous tests have shown its ability to withstand falls of up to 4.9' without impacting recording capabilities.

Alcohol Wipe Resistance

Thanks to the alcohol-resistant coating, the device can be cleaned if used in a medical environment. The following chemicals can be used for this purpose in order to disinfect various types of substance.

Ethanol for disinfection (76.9 to 81.4 v/v%)
Isopropanol for disinfection (70 v/v%)

Software

Easy and Secure Management with ODMS R8 Cloud Software

REFUND AND RETURN POLICY

Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124

QUICK SUMMARY

Product Type	Return Window	Restocking Fee
Digital Software	Defective only	0%
Physical (Unopened)	30 days	0%
Physical (Opened)	30 days	15%
Defective/Wrong Item	30 days	0% - FREE return shipping
Open Box Items	7 days (DOA only)	0%
Final Sale Items	NO RETURNS	N/A

1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)

Final Sale - Limited Exceptions

Software downloads are final sale once the activation key is sent.

No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.

Refunds ONLY if defective:

Activation key doesn't work after verification
Software crashes on systems meeting minimum requirements
Publisher confirms key is invalid or already used

Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.

To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.

2. PHYSICAL PRODUCTS

30-Day Returns

Return most physical products within 30 days of delivery.

Restocking Fees

Defective/Damaged/Wrong Item: 0% + FREE return shipping
Unopened (Changed Mind): 15%
Opened/Used (Changed Mind): 25%

Return Requirements

Items must have:

Original packaging and all accessories
Intact UPC code/barcode
No physical damage
RMA number (obtained before returning)

Cannot Be Returned

Final Sale items
Open Box items (except DOA within 7 days)
Items without original packaging
Items with removed UPC codes
Items used for mail-in rebates

3. HOW TO RETURN

Step 1: Get RMA Number

Email support@itfactory.ca with:

Order number
Item(s) to return
Reason for return
Photos (if defective/damaged)

We'll respond within 1-2 business days with your RMA number and instructions.

Step 2: Ship the Return

Write RMA number on outside of package
Include all original packaging and accessories
Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1
Keep tracking number

Step 3: Receive Refund

Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.

4. DEFECTIVE OR WRONG ITEMS

We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.

5. EXCHANGES

We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.

6. CANCELLATIONS

Digital Products: Can cancel if activation key hasn't been sent yet
Physical Products: Can cancel if order hasn't shipped yet
Contact us immediately at support@itfactory.ca or (888) 313-1124

7. SPECIAL CIRCUMSTANCES

Order Verification

We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.

Pricing Errors

We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.

Out of Stock

If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.

8. MANUFACTURER WARRANTIES

Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.

CONTACT US

Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST

Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.

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