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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Canon PIXMA TR4720 | All-in-One Wireless Inkjet Printer (Black)
For all your work or home printing needs, the PIXMA TR4720 Wireless All-in-One Printer has you covered. Enjoy simple setup through the Canon PRINT Inkjet/SELPHY App2 and an easy to install 2-Cartridge hybrid ink system and front loading 100-sheet paper tray. Big on performance, the PIXMA TR4720 is equipped with Auto 2-Sided Printing, an Auto Document Feeder for multi-page scanning, and built-in Fax functionality.
- Print, Copy, Scan, Fax
- Inkjet print technology
- Black Document (Letter/Simplex): Approx. 8.8 ipm, Colour Document (Letter/Simplex): Approx. 4.4 ipm
- Duplex Printing
- Print Resolution: Up to 4800 x 1200 dpi
- Copy Resolution: 600 x 1200 dpi (Optical)
- Scan Resolution: 600 x 1200 dpi (Optical)
- Scan Type: Flatbed + ADF
- Flatbed: 8.5" x 11.7" (Letter/A4), ADF: 8.5" x 14" (Legal/A4)
- Input Capacity: 100 Sheets of Plain Paper OR 20 Sheets of 4" x 6" / 10 Sheets of 5" x 7" Photo Paper
- Media Sizes: 4" x 6", 5" x 7", 8" x 10", Letter (8.5" x 11"), Legal (8.5" x 14"), U.S. #10 Envelopes Custom Size: Width: 4" - 8.5" / Length: 6" - 26.6" Borderless Printing11: 4"x6", 5"x7", 8"x10", Letter (8.5"x11")
- Connectivity: Hi-Speed USB, Wi-Fi (802.11b/g/n wireless networking, 2.4 GHz), Wireless Direct Connection (Access Point Mode Only), Wireless Connect
- Includes PIXMA TR4720 Wireless All-in-One Printer, Set of Starter (PG-275/CL-276) Ink Cartridges, RJ-11 Telephone/Modem Cable, Power Cord, Documentation
- Compatible Ink: PG-275 Pigment Black Ink, CL-276 Dye Colour Inks
- 1 Year Limited Manufacturer Warranty
Refund Policy
Refund and Return Policy
Most physical products can be returned within 30 days of delivery. Software downloads are final sale once the activation key is sent, unless defective. Here is how it works.
| Product type | Return window | Restocking fee |
|---|---|---|
| Digital software | Defective only | 0% |
| Physical, unopened | 30 days | 15% |
| Physical, opened | 30 days | 25% |
| Defective or wrong item | 30 days | 0%, free return shipping |
| Open box items | 7 days (DOA only) | 0% |
| Final sale items | No returns | N/A |
1. Digital products (downloadable software)
Final sale, limited exceptions. Software downloads are final sale once the activation key is sent. No refunds for wrong purchase, change of mind, compatibility issues or buyer’s remorse.
Refunds only if defective: the activation key does not work after verification; the software crashes on a system that meets minimum requirements; the publisher confirms the key is invalid or already used.
Your responsibility: verify system requirements before purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: email sales@itfactory.ca within 30 days with your order number and a detailed description of the issue. We will troubleshoot with you first.
2. Physical products
30-day returns. Return most physical products within 30 days of delivery.
Restocking fees: defective, damaged or wrong item: 0% plus free return shipping; unopened (changed mind): 15%; opened or used (changed mind): 25%.
Return requirements: original packaging and all accessories; intact UPC code or barcode; no physical damage; an RMA number obtained before returning.
Cannot be returned: final sale items; open box items (except DOA within 7 days); items without original packaging; items with removed UPC codes; items used for mail-in rebates.
3. How to return
Get an RMA number
Email support@itfactory.ca with your order number, the item(s) to return, the reason, and photos if defective or damaged. We reply within 1 to 2 business days with your RMA number and instructions.
Ship the return
Write the RMA number on the outside of the package and include all original packaging and accessories. Use the label we provide, or ship to ITFactory, 4035 St-Ambroise, Unit 310, Montréal, QC H4C 2E1. Keep your tracking number.
Receive your refund
Once we receive and inspect the return (3 to 5 business days), we process your refund. It usually appears in 5 to 10 business days depending on your bank.
4. Defective or wrong items
Contact us right away at support@itfactory.ca or (888) 313-1124. We provide a prepaid return label and offer a full refund, replacement or store credit. No restocking fee.
5. Exchanges
We do not offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. Cancellations
Digital products can be cancelled if the activation key has not been sent yet. Physical products can be cancelled if the order has not shipped yet. Contact us immediately at support@itfactory.ca or (888) 313-1124.
7. Special circumstances
Order verification: we may verify orders before processing. If we contact you, please respond within 3 business days or the order is automatically cancelled and refunded. Pricing errors: we reserve the right to cancel orders placed at an incorrect price; you receive a full refund. Out of stock: if an item becomes unavailable after ordering, we notify you and offer to wait for restock or a full refund.
8. Manufacturer warranties
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
Phone: (888) 313-1124
Hours: Monday to Friday, 9:30 AM to 5:30 PM ET
The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





