-
FREE SHIPPING
Enjoy free shipping on all orders over $99! Shipping Details
-
EASY RETURNS
Our main priority is ensuring your complete satisfaction See Details
Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
WordPerfect Office X9 | Standard Edition
Corel® WordPerfect® Office X9 Standard Edition is the trusted solution for creating impressive documents, presentations, spreadsheets, and more. With built-in PDF functionality, enhanced Reveal Codes, and eBook publishing, you’ll find all the support and familiar features you need to work more efficiently and collaboration is made simple with support for over 60 file types. User-suggested enhancements streamline your most important workflow requirements, making it simple and intuitive to discover the tools to set you up for success in any office environment.
Highlights:
- Easy document creation
- Built-in PDF forms
- Flexible eBook publishing
- Extensive compatibility, including Microsoft Office
Built-in PDF functionality
Create, edit, and share PDF files right from your desktop – all at no additional cost. Choose the fillable PDF form option to interactively collect important information or open any PDF with WordPerfect X9 to reuse text or graphics. With the flexibility of PDF publishing you can share documents, charts, and presentations.
Popular feature improvements
Thanks to invaluable feedback from our trusted users, we have made some of our most well-liked features even better! Now, you can create more powerful documents, persuasive presentations, dynamic spreadsheets, and captivating slideshows with expanded Reveal Codes, helpful add-ons, new Template Preview, free extras, and more.
Microsoft Office compatibility
With the ability to open, edit and save your documents in a variety of popular file formats, you’ll have peace of mind knowing your information will be well received. Enjoy compatibility for Microsoft Word, Excel and PowerPoint files in addition to over 60 file types for unrivalled support and sharing.
Improved workflow efficiencies
Work harder and faster with workflow improvements, time-saving tools, and a brighter background to frame important page content. In one complete trusted office suite, you’ll discover interactive PDF tools, a Mail Merge Expert, Reveal Codes, Favorites, eBook Publisher and even Metadata Removal to complete all of your important tasks with ease.
System Requirements:
- Windows 10, Windows 8.1, or Windows 7 SP1, in 32-bit or 64-bit, all with latest Updates and Service Pack
- 1 GHz or faster (x86) or an AMD64 processor
- 1 GB RAM (x86) or 2 GB RAM (AMD64)
- 1.5 GB hard disk space for application files
- 1024 x 768 screen resolution
- Mouse or tablet
- DVD drive (Required for box installation)
- Microsoft Internet Explorer 11 or higher
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





