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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
To purchase the upgrade version*, you must own a licensed previous version of CorelDRAW Graphics Suite. Please note that upgrade eligibility excludes Academic, Home & Student Suite, OEM and Not for Resale (NFR) versions.
Industry-acclaimed graphic design tools with CorelDRAW Graphics Suite 2017
Our suite comes with cutting-edge features to help you create beautiful designs, graphics, photos, and websites with both ease and confidence.
Jump in
Whether you’re a first-time user or an experienced designer, CorelDRAW Graphics Suite 2017 makes it easy to get started. Learn the basics, see what’s new with a Startup tour, or transition to the suite with a special walkthrough designed just for Adobe users. Be productive immediately with a workspace that matches your workflow needs, and benefit from high-quality content and versatile in-product learning.
Personalize
Feel right at home with all of your favorite tools! Adapt your design space to your needs with the custom icon size, desktop and window border color. Explore and organize fonts for your projects with the help of the popular Corel Font Manager™ 2017. Expand your collection of creative tools and content by downloading free and premium apps, plugins, extensions, font packs and more, directly from within the applications. Make the most of your design skills with the intuitive, high-caliber features of this graphic design software. Quickly find fonts for any project with the font search and filtering feature. Save valuable design time with the new LiveSketch tool that allows you to capture any original idea on a pen-enabled device the moment creativity strikes. Work faster with the new node editing, and refine your photos with the Healing Clone tool in Corel® PHOTO-PAINT® 2017.
Craft
Make the most of your design skills with the intuitive, high-caliber features of this graphic design software. Quickly find fonts for any project with the font search and filtering feature. Save valuable design time with the new LiveSketch tool that allows you to capture any original idea on a pen-enabled device the moment creativity strikes. Work faster with the new node editing, and refine your photos with the Healing Clone tool in Corel® PHOTO-PAINT® 2017.
System Requirements
- Supported OS: Microsoft Windows 7 (32/64 bits) SP1 or later, Windows 8.1 (32/64 bits), Windows 10 (32/64 bits)
- Hardware Requirements: Microsoft Windows - RAM 2 GB - HD 1 GB
- Additional Requirements: Mouse or compatible device, Internet connection, 1280 x 720 monitor resolution, Internet Explorer 11 or later, Microsoft .NET Framework 4.6
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





