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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Need blazing fast Wi-Fi for your no-cable-all-streaming home? The Smart AC2600 High Power Wi-Fi Gigabit Router packs a powerful dual-core processor to handle buffer-free gaming and lightning-fast surfing with ease.
MULTIPLE CONNECTIONS FOR MULTIPLE DEVICES
The Smart AC2600 High Power Wi-Fi Gigabit Router features MU-MIMO (Multi-User MIMO) technology, allowing multiple devices to receive data simultaneously. Compatible devices no longer have to queue up for Wi-Fi because each gets its own dedicated, super-fast Wi-Fi stream.
SET BOUNDARIES WITH ENHANCED PARENTAL CONTROLS
Create a profile for each person, then associate devices with each profile to control when and how they access the network. You can even use a profile to control internet access for shared devices, like game consoles and smart TVs.
D-Link Wi-Fi Mesh
Expand your coverage from the bedroom to the kitchen and even the backyard. D-Link Wi-Fi Mesh makes it easy to mix-and-match with compatible D-Link extenders for your own customized mesh network.
PLUG, SHARE, PLAY
Just plug in a USB device, such as an external storage drive, to instantly create shared storage on your network. Keep all your family’s files in one place and let everyone access them whenever they like at blazing speeds. Wirelessly. Great for streaming your movies in the living room or checking out holiday photos on your tablet.
GIGABIT CONNECTIVITY
Lightning-fast Gigabit wired connections give you all the speed you need for your gaming console, desktop PC and network storage.
TRUE INTERNET SPEEDS WITHOUT THE GUESSWORK
Tired of internet speeds that don’t live up to your ISP’s claims? Smart AC2600 High Power Wi-Fi Gigabit Routers’ integrated Internet Test lets you measure the true speed of your Router-to-ISP connection with the D-Link Wi-Fi app.
ALWAYS UP-TO-DATE
Firmware upgrades can be a pain, but with Smart AC2600 High Power Wi-Fi Gigabit Routers, they are completely automated. Upgrades are so smooth, you won’t even notice them. On top of that, The DIR-2640’s dual image functionality saves a recovery image as a backup before an upgrade. So in the unlikely event an upgrade fails (maybe the power goes out during the process), the system has your pre-existing configuration to fall back on.
EASY SETUP
Using the D-Link Wi-Fi app’s intuitive interface and step-by- step instructions, setting up your DIR-2640 is a breeze.
Specifications:
- Brand: D Link
- Model: DIR-2640
- Product Description: Smart AC2600 High Power Wi-Fi Gigabit Router
- Wireless Speed: 2600Mbps (800 Mbps 2.4G + 1733 Mbps 5G)
- SDRAM: 256MB
- Flash: 128MB
- Antenna Type: External Fixed Antenna (2x2+2x2+4x4)
- Wi-Fi Mesh: Yes
- MU-MIMO: Yes
- D-Link Wi-Fi: Yes
- McAfee protection: No
- Voice Control Support (Amazon Alexa / Google Assistant): Yes
- WAN: 1(10/100/1000)
- LAN: 4 (10/100/1000)
- USB 2.0/3.0: USB 3.0 + USB 2.0
- Static IP: Yes
- Dynamic IP (DHCP): Yes
- PPPoE: Yes
- L2TP: Yes
- PPTP: Yes
- Static IPv6: Yes
- PPPoE (IPv6 over PPPoE): Yes
- QuickVPN: Yes
- WPS (Wi-Fi Protect Setup): Yes (PBC only)
- WPA-PSK (Personal): N/A
- WPA2-PSK (Personal): Yes
- Guest Zone: Yes
- USB Sharing (FTP): Yes
- USB Sharing (SAMBA): Yes
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.