Indo Board Original FLO GF Balance Board (Natural)

Indo BoardSKU: IB_ORIGINALFLONAT

Indo Board Original FLO GF Balance Board (Natural)

Indo BoardSKU: IB_ORIGINALFLONAT

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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.

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*can only be shipped within Canada

The Indo Original FLO GF (Natural)

features an all wood board with a large Indo Man logo on a fully textured deck and the IndoFLO Balance Cushion. The Original Indo Board and IndoFLO cushion is an accessory to any standing or sit stand desk. It can also be used as a mini gym in the comfort of your living room! (Includes Deck, IndoFLO Cushion)

The Indo Original FLO GF provides a complete workout unit without taking up a lot of space. The mouth inflatable IndoFLO Balance Cushion is used as an alternative to the roller and you can adjust the degree of instability on the cushion with the level of inflation. When using the IndoFLO the deck does not actively roll on the cushion, it simply tilts offering a full 360 degree circle of instability that is challenging in a fun way yet difficult to ride. Best of all, there is no risk of falling and no learning curve thus insuring that anyone can now enjoy the benefits and fun of balance training.

*IMPORTANT PRODUCT INFORMATION FOR THE IndoFLO BALANCE CUSHION

Please DO NOT leave the IndoFLO cushion under your Indo Board deck for extended periods of time when not in use. Be sure to remove the deck from on top of the cushion so that the deck and cushion are not in contact when not in use.

Leaving the Indo Board deck on top of the IndoFLO cushion may cause the cushion to stick to the deck as the materials in the cushion may react adversely to the paint on the underside of the deck if they are in contact for extended periods of time. Failure to remove your deck from on top of your IndoFLO cushion may potentially void your warranty and/or cause the paint to peel off of the bottom of your deck.

The IndoFLO GF is the easiest balance trainer to learn on and the product was designed to exercise the core muscles involved in boardsports, teamsports and fitness training. With the IndoFLO balance cushion you can get a great core balance training workout with the most fun and challenging training products on the market. The Indo Board with the IndoFLO Balance Cushion is great for Sports Training, Rehab and Therapy by promoting core training and core stability on a unique balance training device used by professional athletes worldwide. The Indo Board Original can be used as a balance board for Standing Desks, as well as Surf, Snowboard, Skiing, MMA, Wakeboard, Teamsport and Fitness training using fitness straps, exercise balls and battle ropes Indo Board Balance Trainer is used by the US Surf Team, Jay Thompson, Taj Burrow, Evan Geiselman, Courtney Conloque, Bethany Hamilton, Sunny Garcia and sooo many more! "Get Indo It!"

REFUND AND RETURN POLICY

Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124

QUICK SUMMARY

Product Type	Return Window	Restocking Fee
Digital Software	Defective only	0%
Physical (Unopened)	30 days	0%
Physical (Opened)	30 days	15%
Defective/Wrong Item	30 days	0% - FREE return shipping
Open Box Items	7 days (DOA only)	0%
Final Sale Items	NO RETURNS	N/A

1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)

Final Sale - Limited Exceptions

Software downloads are final sale once the activation key is sent.

No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.

Refunds ONLY if defective:

Activation key doesn't work after verification
Software crashes on systems meeting minimum requirements
Publisher confirms key is invalid or already used

Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.

To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.

2. PHYSICAL PRODUCTS

30-Day Returns

Return most physical products within 30 days of delivery.

Restocking Fees

Defective/Damaged/Wrong Item: 0% + FREE return shipping
Unopened (Changed Mind): 15%
Opened/Used (Changed Mind): 25%

Return Requirements

Items must have:

Original packaging and all accessories
Intact UPC code/barcode
No physical damage
RMA number (obtained before returning)

Cannot Be Returned

Final Sale items
Open Box items (except DOA within 7 days)
Items without original packaging
Items with removed UPC codes
Items used for mail-in rebates

3. HOW TO RETURN

Step 1: Get RMA Number

Email support@itfactory.ca with:

Order number
Item(s) to return
Reason for return
Photos (if defective/damaged)

We'll respond within 1-2 business days with your RMA number and instructions.

Step 2: Ship the Return

Write RMA number on outside of package
Include all original packaging and accessories
Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1
Keep tracking number

Step 3: Receive Refund

Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.

4. DEFECTIVE OR WRONG ITEMS

We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.

5. EXCHANGES

We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.

6. CANCELLATIONS

Digital Products: Can cancel if activation key hasn't been sent yet
Physical Products: Can cancel if order hasn't shipped yet
Contact us immediately at support@itfactory.ca or (888) 313-1124

7. SPECIAL CIRCUMSTANCES

Order Verification

We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.

Pricing Errors

We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.

Out of Stock

If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.

8. MANUFACTURER WARRANTIES

Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.

CONTACT US

Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST

Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.

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