-
FREE SHIPPING
Enjoy free shipping on all orders over $99! Shipping Details
-
EASY RETURNS
Our main priority is ensuring your complete satisfaction See Details
Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
*can only be shipped within Canada
The Indo Board Original Training Packwith Roller & Cushion (Natural)
The Original Training Package Natural is the original model and design Indo Board with an all wood board and large Indo Man logo on a textured deck. The Indo Board Training Package is like having a mini gym in the comfort of your living room.
The Original Training Package provides a complete workout without taking up a lot of space and offers hours of fun for riders of all ages and abilities. Indo Board was designed to enable the rider to have fun while exercising the core muscles involved in boardsports, team sports and fitness. The basic goal of the Indo Board Balance Trainer with the roller and cushion is to ride as long as possible while keeping the board from touching the ground.
The Original Training Package comes with both the original roller and the mouth inflatable IndoFLO® Balance Cushion that is great for Sports Training, Rehab and Therapy by promoting core training and core stability on a unique balance training device used by professional athletes worldwide. The workout possibilities are practically endless with the Indo Original Training Package as new exercises are constantly being explored and developed by our team of Group Fitness Instructors. The Indo Board Original deck does not actively roll on the cushion, it simply tilts offering a full 360º circle of instability that is challenging in a way that's safe and fun. Best of all, there is no risk of falling and no learning curve insuring that anyone can now enjoy the benefits and fun of balance training anywhere.The Indo FLO cushion is a safe product that has a multitude of potential applications and can deliver an interesting, full-body workout, whose uses have been refined based on expert feedback. The Indo FLO cushion was designed so anyone, regardless of skill level or age, can enjoy the benefits of core training while improving their balance, posture, coordination, and leg strength.
The Original Roller provides a fun core balance training platform where riders can learn Indo Board tricks and roller specific workouts. Once you are an Indo expert using the roller, you can progress to either the Indo Pro, a Rocker Board or one of our Kicktail Models. Indo Boards are fun and guaranteed to improve your balance, core and posture. Indo Board Balance Trainer is used by the US Surf Team, Jay Thompson, Taj Burrow, Evan Geiselman, Courtney Conloque, Bethany Hamilton, Sunny Garcia and sooo many more!
*IMPORTANT PRODUCT INFORMATION FOR THE IndoFLO BALANCE CUSHION
Please DO NOT leave the IndoFLO cushion under your Indo Board deck for extended periods of time when not in use. Be sure to remove the deck from on top of the cushion so that the deck and cushion are not in contact when not in use.
Leaving the Indo Board deck on top of the IndoFLO cushion may cause the cushion to stick to the deck as the materials in the cushion may react adversely to the paint on the underside of the deck if they are in contact for extended periods of time. Failure to remove your deck from on top of your IndoFLO cushion may potentially void your warranty and/or cause the paint to peel off of the bottom of your deck.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.