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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Logitech C920e Business Webcam: LOOK GOOD. EVERYWHERE.
C920e is a work-from-anywhere webcam that delivers HD video meetings that look better than most laptop built-ins at a price point that’s ideal for mass deployment. The 78° diagonal field of view displays individual users in a well-balanced visual frame while two integrated omnidirectional microphones, optimized to capture your audio from up to one meter away, can be enabled via the Logi Tune app.Built-in HD autofocus ensures you’re seen clearly when on camera, while an attachable privacy screen flips up and down to cover or expose the lens.
KEEP SHARP, AUTOMATICALLY
Built-in HD autofocus ensures you’re seen clearly throughout your video calls. Working in tandem with automatic light correction, C920e delivers optics that help you look good in all your video meetings.
VERSATILE MOUNTING OPTIONS
Mount the webcam wherever it works best: screen, notebook, or tabletop. C920e is designed with a sturdy, adjustable clip that makes it easy to mount on any laptop or external monitor. Integrated tripod threads provide extra versatility to mount the webcam on a tabletop or full-size tripod as well.
ATTACHABLE PRIVACY SHADE
C920e features an attachable privacy screen that flips up and down to cover or expose the lens. A simple glance at the physical cover confirms for sure if the lens is able to see into your space or not.
BUSINESS READY BY DESIGN
C920e works with all popular video calling applications, including BlueJeans, Cisco Webex®, Fuze, Google Meet, GoToMeeting®, Lifesize Cloud, Microsoft® Teams, Pexip, RingCentral Video, Skype™ for Business, Vidyo, and Zoom to ensure compatibility and seamless integration in the workplace.
Dimensions including fixed mounting clip
Height: 43,3 mm
Width: 94 mm
Depth: 71 mm
Cable length: 1,5 m
Weight: 162 g
Compatibility
Windows 7 or later
macOS 10.10 or later
Chrome OS™
USB-A port
Works with popular calling platforms
Multiple resolutions
- 1080p/30fps (up to 1920 x 1080 pixels)
- 720p/30fps (up to 1280 x 720 pixels) with supported clients H.264 video compression
- Focus type: autofocus
- Lens type: glass
- Built-in mic: stereo, dual omni-directional
- Diagonal field of view (dFoV): 78°
- Digital zoom: 1x
- USB connectivity: USB-A plug-and-play
- Rightlight™ 2 Technology for clarity in various lighting environments, even low light
- Attachable privacy shutter
- Tripod-ready universal mounting clip fits laptops, LCD or monitors 3Tripod not included
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





