Microsoft 365 Family for 6 User (1 Year) + Norton 360 Standard (1 Device / 1 Year) - Download
Microsoft 365 Family for 6 User (1 Year) + Norton 360 Standard (1 Device / 1 Year) - Download
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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Bundle — Microsoft 365 Family + Norton Security Up to 6 Users — Copilot AI Included Digital Download — Both Keys by Email
The complete household productivity and security bundle — Microsoft 365 Family for up to 6 users with Copilot AI, plus Norton 360 Standard antivirus, VPN, dark web monitoring, and 10 GB cloud backup for one device, both delivered digitally.
This bundle pairs two essential software subscriptions for a modern household in a single purchase. Microsoft 365 Family gives up to six people their own full Microsoft 365 experience — Word, Excel, PowerPoint, Outlook, OneNote, Copilot AI, a shared 2 TB OneDrive storage pool, and apps across all their devices. Norton 360 Standard adds comprehensive security to one device — real-time antivirus, a no-log VPN for private browsing, dark web monitoring, a password manager, webcam protection, and 10 GB of PC cloud backup, all backed by Norton's 100% virus protection promise. Together they cover your household's productivity and your primary device's security in one transaction.
Both products are delivered as digital activation keys by email. Available at ITFactory.ca — Canada's trusted source for Microsoft and Norton software. Both products are also available individually at ITFactory.ca.
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OneDrive Storage — Updated October 2026 Microsoft 365 Family now includes a shared 2 TB OneDrive storage pool across all members, replacing the previous model of 1 TB per person. Each member's files remain private to them — only the total capacity is shared across the household.
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How to Activate Both Products
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Microsoft 365 Family — What Each Person Gets
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Word, Excel, PowerPoint, Outlook, OneNote, Teams |
Copilot AI — Built Into Every App |
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Shared 2 TB OneDrive Storage Pool |
Microsoft Defender + Designer + Clipchamp |
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Independent Accounts for Each Person |
Windows, Mac, iOS, and Android |
Norton 360 Standard — Protection for One Device
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Real-Time Antivirus — Multi-Layered Threat Defence |
No-Log VPN — Private and Secure Browsing |
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Dark Web Monitoring |
10 GB PC Cloud Backup |
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Password Manager |
PC SafeCam — Webcam Protection |
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100% Virus Protection Promise |
Bank-Grade Encryption |
Who Is This For?
This bundle is ideal for households and home offices who want both their productivity suite and their primary computer's security in one purchase. Norton 360 Standard's VPN and dark web monitoring make it particularly well suited for users who bank or shop online frequently, travel with their device, or use public Wi-Fi regularly.
Families needing Office + security Online banking and shopping households Frequent travellers using public Wi-Fi Home office users Anyone setting up a new PC or Mac
Product Details
| Bundle SKU | B-M365FNORTON |
| Product 1 | Microsoft 365 Family with Copilot — 1-year subscription / up to 6 users |
| Product 2 | Norton 360 Standard — 1-year subscription / 1 device |
| M365 apps | Word, Excel, PowerPoint, Outlook, OneNote, Teams, Designer, Clipchamp |
| M365 devices per user | Up to 5 PCs or Macs, 5 tablets, 5 smartphones per person |
| OneDrive storage | 2 TB shared pool across all members (effective Oct 2026) |
| M365 platforms | Windows, macOS, iOS, Android |
| Norton device | 1 device — Windows PC, Mac, smartphone, or tablet |
| Norton platforms | Windows 10/11, macOS (current + previous 2 versions), iOS, Android |
| Norton cloud backup | 10 GB (PC only — requires internet connection) |
| Norton VPN | No-log VPN — included |
| Norton system requirements | 1.6GHz CPU, 4GB RAM, 4GB disk space |
| Delivery | Digital — both activation keys delivered by email |
| M365 activation | microsoft.com/redeem with your Microsoft account |
| Norton activation | norton.com/setup with your Norton account |
Why Buy from ITFactory.ca?ITFactory.ca is a trusted Canadian retailer for Microsoft and Norton software, serving individuals and families across the country. Every licence we sell is genuine and sourced through authorized channels.
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Frequently Asked Questions
How do I activate both products after purchase?
You will receive two separate activation keys by email. Activate Microsoft 365 Family at microsoft.com/redeem using your Microsoft account. Activate Norton 360 Standard at norton.com/setup by signing in or creating a free Norton account and entering your product key. Both activations take only a few minutes and both products are ready to use immediately after installation.
Does Norton 360 Standard protect all 6 Microsoft 365 users?
No — this bundle includes Norton 360 Standard for 1 device only. It protects one PC, Mac, smartphone, or tablet. The other Microsoft 365 family members have full access to Office apps and OneDrive, but would need their own Norton subscription for their devices. Norton 360 for multiple devices is available separately at ITFactory.ca.
Microsoft 365 includes Defender — why also add Norton?
Microsoft Defender provides solid baseline protection built into Windows and Microsoft 365. Norton 360 Standard adds features Defender does not include — a no-log VPN for private browsing, dark web monitoring that alerts you to breached personal data, 10 GB of secure PC cloud backup, a password manager, and PC SafeCam webcam protection. Norton and Defender can run alongside each other. If Defender's baseline is sufficient for your needs, Microsoft 365 already provides it — Norton is for users who want additional privacy tools, VPN access, backup, and identity monitoring in a single subscription.
What changed with OneDrive storage in Microsoft 365 Family?
As of October 2026, Microsoft changed the OneDrive storage model for Microsoft 365 Family from 1 TB per person (up to 6 TB for six members) to a shared 2 TB pool that all members draw from collectively. Each person's files remain private — only the total available capacity is shared. Additional OneDrive storage can be purchased from Microsoft if your household needs more. All Office apps, Copilot AI, and other Microsoft 365 features are unchanged.
What is Norton's 100% virus protection promise?
If Norton experts cannot keep your covered device virus-free, you are entitled to a refund of the amount you paid for the current subscription term. This promise requires the subscription to be set to auto-renew. Restrictions apply — see Norton's website for the full terms and conditions of the guarantee in your region.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
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| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





