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Description
Important Notice: This product is not compatible with Mac Operating Systems, it will only function on Windows Operating Systems.
*Support for the product will end on April 11, 2023.
Designed for business and household use, Microsoft Office 2013 Home and Business takes care of all of your needs, both at home and at work. This software includes updated versions of Word, Excel, PowerPoint, OneNote, and Outlook and offers you up to 7GB of online storage in OneDrive, all while staying cloud-connected.
Download Microsoft Office 2013 Home and Business at the IT Factory's lowest price and organize your life today!
The new Microsoft Office 2013 Home and Business is designed to help its users create documents faster, communicate with each other more efficiently, stay connected and save time in the process.
The software consists of updated versions of Word, Excel, PowerPoint, OneNote and Outlook, and offers its users up to 7GB of cloud storage in OneDrive, and an array of free office web apps to help them manage their documents from virtually anywhere.
Whether at home, at the office or on the go, Microsoft Office 2013 Home and Business will help you organize your everyday tasks more efficiently and get more done in the process. Not only that, but this software also guarantees greater support for touch, pen, and your keyboard inputs, making your user-interface more prolific than ever before.
More information
- Type: Home and Business
- Microsoft Word 2013 new features:
- New Read Mode offers better screen-reading experience by letting the user easily zoom in on tables, charts, and images.
- Document Sharing allows all participants of the workgroup to access documents online.
- Alignment Guide enables the user to align charts, photos, videos and diagrams with the text.
- Microsoft Excel 2013 new features:
- Recommended Pivot Table enables the user to quickly perform complex analyses by summarizing the data with previews of various pivot-table options.
- Quick Analysis Lens lets the user apply formatting, sparklines, charts, and tables with a single click.
- Simplified Sharing allows the workbooks to be be saved online on OneDrive or SharePoint.
- Microsoft PowerPoint 2013 new features:
- Presenter View offers the array of tools to help the user control their presentation.
- Theme Variants offers new wide-screen, design variations that make the presentations more unique and compelling.
- PowerPoint Web App Coauthoring help the user communicate with their team.
- Microsoft OneNote helps the user stay organized by keeping all of their notes, diagrams, lectures, links and other saved data in one place.
- Simplified Sharing option lets the user share notes with family member, friends or colleagues by saving them online on OneDrive or SharePoint.
- OneNote Web/Mobile App allows the user to acces notes from Windows Phone, iOS, and Android phones.
- Microsoft Outlook 2013 new features:
- Exchange ActiveSync Support, Navigation Bar, and Social Connector allow the user to communicate with others more efficiently.
- Peeks, People Card, and Calendar help the user organize and manage their contacts and schedule their tasks more easily.
- Search, Fast Filters, Context Commands, and Weather Bar provide quick and easy access to important information.
- OneDrive cloud storage provides the user with up to 7GB of cloud storage at OneDrive, allowing them access to their data from any connected location in the world.
- Improved user interface is optimized for touch, pen and keyboard.
System Requirements
- Computer and processor: 1 GHz or faster x86 or 64-Bit processor with SSE2 instruction set
- Memory: 1 GB RAM (32-Bit) or 2 GB RAM (64-Bit)
- Hard disk: 3.0 GB of available disk space
- Display: 1366 x 768 resolution
- Operating Systems Supported: Windows 7, Windows 8, Windows Server 2008 R2 with .NET 3.5 or later
- Graphics: Graphics hardware acceleration requires a Direct X10 graphics card
Additional Requirements:
- Browser: Microsoft Internet Explorer 8, 9 or 10; Mozilla Firefox 10.x or a later version; Apple Safari 5; or Google Chrome 17.x.
- Internet connection
- A touch-enabled device is required to use any multi-touch functionality. However, all features and functionality are always available by using a keyboard, mouse or other standard or accessible input device. New touch features are optimised for use with Windows 8.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.






