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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Microsoft Office Home & Student 2013
The Microsoft Office Home & Student 2013 redefines your computing experience as it offers the latest versions of Microsoft Office software. This software works for both 32-bit or 64-bit Operating Systems and is usable for one PC at your home or office. With this awesome MS Office software, you can experience unprecedented enhancements to the latest versions of MS Word, Excel, PowerPoint, and OneNote. As you activate the software to your computer, it even lets you enjoy up to 7GB of online storage in SkyDrive and improved user interface for touch, pen, and keyboard inputs. Buy the Microsoft Office Home & Student 2013 for a remarkable document editing and formatting today!
*Support for the product will end on April 11, 2023.
What It Is And Why You Need It:
- 32-bit or 64-bit Operating Systems compliance; works with both 32-bit and 64-bit systems
- Latest Versions of MS Word, Excel, PowerPoint, and OneNote; equips your system with the latest installments of the renowned MS Office software
- MS Office 2013 product key; helps you fully activate the latest MS Office software in your computer.
Word® 2013
Create beautiful documents using the professional-grade tools of the Word2013. Now, you can easily add more polish and style to how you create your documents as it offers a better screen-reading experience, simplified document sharing, and alignment guides.
- New Read Mode; lets you easily zoom in on tables, charts, and images
- Document Sharing; allows everyone in your workgroup to see your documents online
- Alignment Guide; enable you to align charts, photos, videos and diagrams with your text for a more polished, professional look
Excel® 2013
Enjoy visualizing and analyzing your data with the Excel2013. Using the new Excel is a smart way of seeing your important information and understanding them with great depth. Giving you charts and tables based on your data, it simply makes your workload lighter. With just a tap, touch, and turn of your fingers, you can smoothly go through your information and quickly accomplish tasks.
- Recommended Pivot Table; enables you to quickly perform complex analyses by summarizing your data with previews of various pivot-table options
- Quick Analysis Lens; lets you apply formatting, sparklines, charts, and tables with a single click
- Simplified Sharing; allows you to save workbooks online on SkyDrive or SharePoint
PowerPoint® 2013
Design your own exceptional presentations with the PowerPoint2013. More intuitive design tools and a cleaner look are what this brand-new PowerPoint offers. Now, it’s easier to hone the look that you want for your presentations as it offers a wide variety of themes and improved presenter tools. You can even work with your colleagues on the same presentation using a desktop or online versions of PowerPoint.
- Presenter View; provides an organized, behind-the-scenes tools for you to keep your audience focused
- Theme Variants; offers new wide-screen, design variations to make your presentations more unique and compelling
- PowerPoint Web App Coauthoring; lets you collaborate with your team using your desktop’s PowerPoint or PowerPoint Web App
OneNote® 2013
Keep your own digital notebook for your travels with the OneNote2013. Wherever you go, you can now create, store, and access files with ease. Find yourself creating notes, sketching diagrams, recording lectures, and assembling them on one handy place. With just a simply click, you can easily save information that your family members, colleagues, or classmates can also work into.
- Your go-to notebook; enables you to gather typed and handwritten notes, links, web pages, sketches, and videos and assemble it on one handy place
- Simplified Sharing; lets you share notes with friends by saving them online on SkyDrive or SharePoint
- OneNote Web/Mobile App; allows you to access notes from Windows Phone, iOS, and Android phones
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





