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Description
Microsoft Office Professional 2013
The Microsoft Office Professional 2013 offers amazing user-interface and functionality enhancements to further increase your productivity. This Microsoft Office Professional 2013 is just perfect for both 32-bit and 64-bit Operating Systems. It grants one PC the latest versions of Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Access, and Publisher for you to experience the best MS Office has to offer. It helps you in simplifying your tasks and lets you enjoy more stunning user interface along with support for touch, pen, and keyboard. Using the new Microsoft Outlook, you can easily take advantage of receiving or managing email, scheduling, and task tools. The new Microsoft Access program even ensures that you can quickly create a remarkable database to organize accessible data in no time. If you are in need of standout publication templates and advertising designs, the toolset of the new Publisher won’t even disappoint you. And using the new Microsoft Excel, you can compute data and create spreadsheets precisely. Grab the Microsoft Office Professional 2013 for an all-out home or office productivity today!
*Support for the product will end on April 11, 2023.
What It Is And Why You Need It:
- 32-bit and 64-bit support; offers amazing compliance to both versions of Windows Operating System configuration
- Latest MS Office versions; astonishingly packed with the newest Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Access, and Publisher versions
Word® 2013
Create beautiful documents using the professional-grade tools of the Word2013. Now, you can easily add more polish and style to how you create your documents as it offers a better screen-reading experience, simplified document sharing, and alignment guides.
- New Read Mode; lets you easily zoom in on tables, charts, and images
- Document Sharing; allows everyone in your workgroup to see your documents online
- Alignment Guide; enable you to align charts, photos, videos and diagrams with your text for a more polished, professional look
Excel® 2013
Enjoy visualizing and analyzing your data with the Excel2013. Using the new Excel is a smart way of seeing your important information and understanding them with great depth. Giving you charts and tables based on your data, it simply makes your workload lighter. With just a tap, touch, and turn of your fingers, you can smoothly go through your information and quickly accomplish tasks.
- Recommended Pivot Table; enables you to quickly perform complex analyses by summarizing your data with previews of various pivot-table options
- Quick Analysis Lens; lets you apply formatting, sparklines, charts, and tables with a single click
- Simplified Sharing; allows you to save workbooks online on SkyDrive or SharePoint
PowerPoint® 2013
Design your own exceptional presentations with the PowerPoint2013. More intuitive design tools and a cleaner look are what this brand-new PowerPoint offers. Now, it’s easier to hone the look that you want for your presentations as it offers a wide variety of themes and improved presenter tools. You can even work with your colleagues on the same presentation using a desktop or online versions of PowerPoint.
- Presenter View; provides an organized, behind-the-scenes tools for you to keep your audience focused
- Theme Variants; offers new wide-screen, design variations to make your presentations more unique and compelling
- PowerPoint Web App Coauthoring; lets you collaborate with your team using your desktop’s PowerPoint or PowerPoint Web App
OneNote® 2013
Keep your own digital notebook for your travels with the OneNote2013. Wherever you go, you can now create, store, and access files with ease. Find yourself creating notes, sketching diagrams, recording lectures, and assembling them on one handy place. With just a simply click, you can easily save information that your family members, colleagues, or classmates can also work into.
- Your go-to notebook; enables you to gather typed and handwritten notes, links, web pages, sketches, and videos and assemble it on one handy place
- Simplified Sharing; lets you share notes with friends by saving them online on SkyDrive or SharePoint
- OneNote Web/Mobile App; allows you to access notes from Windows Phone, iOS, and Android phones
Outlook® 2013
Keep your contacts and meetings organized with the Outlook2013. Outlook is the best tool of the trade to keep your important contacts intact. Now, you can just go to one place to send emails and files from all of your email accounts. You can peek at your schedule, integrate multiple contacts, and let others view your own calendar. It even allows you to conveniently check on weather forecasts on the day of your trip, and to find important email messages, attachments, and contacts from the right people.
- Exchange ActiveSync Support, Navigation Bar, and Social Connector; allows you to communicate with other more effectively
- Peeks, People Card, and Calendar; enables you to manage your contacts and schedule with ease
- Search, Fast Filters, Context Commands, and Weather Bar; lets you find important info faster
Publisher® 2013
Create professional-looking publications with the Publisher2013. The new Publisher improves the way you create brochures, newsletters, calendars, posters, and flyers as it offers a wide array of personalization tools. Now, you can add, change, and format pictures and texts with improved effects. You can even share and publish in the way that suits your audience best.
- Effects and Picture Background; lets you use texts, shapes, pictures, soft shadows, reflections, and high resolution backgrounds to make your work stand out and attention-grabbing
- Mail Merge and Mailings Tab; boosts the personalization of your newsletters, cards, and emails
- Simplified Sharing, Photo Printing, and Email; allows you to share documents through a cloud, save pages in a common picture format, and send the entire publication in an email message
Access® 2013
Improve the way you run your business with Access2013. The new Access simply helps in creating and sharing custom data-centric applications online without the need for app development. Collaborative data-tracking needs like contact management, custom billing, and order tracking can now be easily and reliably solved by Access Apps. By just selecting the type of data you want to track (contacts, tasks, projects, and so on), you can build your own custom app without a sweat.
- Welcome screen lift-off, Table templates, and Support for Legacy Databases; enables you to easily customize an app using new and professionally-designed templates, and running it through your existing desktop databases.
- Standardized App Framework, Autocomplete control, and Drill-thru; makes navigating apps, accurately entering data, and digging into details so easy
- New Office App Model, Microsoft SQL Azure/Server, and Office 365 Deployment; lets you easily share data and control access to it
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.






