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Description
Microsoft Office 2016 Home & Business | Get it done with Office
Microsoft Office Home & Business 2016 is designed to help you create and communicate faster with time saving features, a new modern look, built-in collaboration tools, and the power of Outlook for email, calendars and contacts. Plus, you can save your documents in the cloud on OneDrive and access them from anywhere.
Outlook:
Easily manage your email, calendar, contacts, and tasks. Push email support keeps your inbox up to date, conversation view groups related messages, and calendars can be viewed side-by-side for planning.
Word:
Create and share professional-looking documents with state-of-the-art editing, reviewing, and sharing tools. The new Design tab provides quick access to features, and Smart Lookup shows relevant contextual information from the web directly inside Word.
Excel:
Analyze and visualize your data in new and intuitive ways with a fresh user interface plus your favorite keyboard shortcuts. Leverage features like Analysis Toolpak, Slicers, and Formula Builder to save time, so you can focus on insights.
PowerPoint:
Create, collaborate, and effectively present your ideas with new slide transitions and an improved Animations task pane. Threaded comments alongside your slides help you incorporate feedback into your presentations.
OneNote:
Itâs your very own digital notebook, so you can keep notes, ideas, web pages, photos, even audio and video all in one place. Whether youâre at home, in the office, or on the move, you can take it all with you wherever you go while sharing and collaborating with others.
System Requirements:
- Required Processor: 1 gigahertz (Ghz) or faster x86- or x64-bit processor with SSE2
- Required Operating System: Windows 7 or later, Windows 10 Server, Windows Server 2012 R2, Windows Server 2008 R2, or Windows Server 2012
- Required Memory: 1 GB RAM (32 bit); 2 GB RAM (64 bit)
- Required Hard Disk Space: 3.0 GB available disk space
- Required Display: 1024 x 768 resolution
- Graphics: Graphics hardware acceleration requires a DirectX 10 graphics card.
- Multi-touch: A touch-enabled device is required to use any multi-touch functionality. However, all features and functionality are always available by using a keyboard, mouse, or other standard or accessible input device. Note that new touch features are optimized for use with Windows 8 or later.
Refund Policy
Refund and Return Policy
Most physical products can be returned within 30 days of delivery. Software downloads are final sale once the activation key is sent, unless defective. Here is how it works.
| Product type | Return window | Restocking fee |
|---|---|---|
| Digital software | Defective only | 0% |
| Physical, unopened | 30 days | 15% |
| Physical, opened | 30 days | 25% |
| Defective or wrong item | 30 days | 0%, free return shipping |
| Open box items | 7 days (DOA only) | 0% |
| Final sale items | No returns | N/A |
1. Digital products (downloadable software)
Final sale, limited exceptions. Software downloads are final sale once the activation key is sent. No refunds for wrong purchase, change of mind, compatibility issues or buyer’s remorse.
Refunds only if defective: the activation key does not work after verification; the software crashes on a system that meets minimum requirements; the publisher confirms the key is invalid or already used.
Your responsibility: verify system requirements before purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: email sales@itfactory.ca within 30 days with your order number and a detailed description of the issue. We will troubleshoot with you first.
2. Physical products
30-day returns. Return most physical products within 30 days of delivery.
Restocking fees: defective, damaged or wrong item: 0% plus free return shipping; unopened (changed mind): 15%; opened or used (changed mind): 25%.
Return requirements: original packaging and all accessories; intact UPC code or barcode; no physical damage; an RMA number obtained before returning.
Cannot be returned: final sale items; open box items (except DOA within 7 days); items without original packaging; items with removed UPC codes; items used for mail-in rebates.
3. How to return
Get an RMA number
Email support@itfactory.ca with your order number, the item(s) to return, the reason, and photos if defective or damaged. We reply within 1 to 2 business days with your RMA number and instructions.
Ship the return
Write the RMA number on the outside of the package and include all original packaging and accessories. Use the label we provide, or ship to ITFactory, 4035 St-Ambroise, Unit 310, Montréal, QC H4C 2E1. Keep your tracking number.
Receive your refund
Once we receive and inspect the return (3 to 5 business days), we process your refund. It usually appears in 5 to 10 business days depending on your bank.
4. Defective or wrong items
Contact us right away at support@itfactory.ca or (888) 313-1124. We provide a prepaid return label and offer a full refund, replacement or store credit. No restocking fee.
5. Exchanges
We do not offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. Cancellations
Digital products can be cancelled if the activation key has not been sent yet. Physical products can be cancelled if the order has not shipped yet. Contact us immediately at support@itfactory.ca or (888) 313-1124.
7. Special circumstances
Order verification: we may verify orders before processing. If we contact you, please respond within 3 business days or the order is automatically cancelled and refunded. Pricing errors: we reserve the right to cancel orders placed at an incorrect price; you receive a full refund. Out of stock: if an item becomes unavailable after ordering, we notify you and offer to wait for restock or a full refund.
8. Manufacturer warranties
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
Phone: (888) 313-1124
Hours: Monday to Friday, 9:30 AM to 5:30 PM ET
The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





