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Description
Important Notice: This product is not compatible with Mac Operating Systems, it will only function on Windows Operating Systems.
*Support for the product will end on April 11, 2023.
Microsoft Visio Professional 2013 let you to learn about the new and improved features and capabilities in Visio that make it easier to create diagrams - so you can get your work done faster.
Benefits
Simplify complex information by creating professional diagrams in just a few clicks.
- Features designed to make it easier to create diagrams - including quicker access to frequently used tools, new and updated shapes and stencils, and improved and expanded themes and effects.
- Tools to make teamwork simpler, such as the ability to work together on the same diagram at the same time and improved commenting - in both Visio and Visio Services.
- Improved touch support, including for Windows 8 and Visio Services in the new Microsoft SharePoint.
- Options to make your diagrams more dynamic by linking shapes to real-time data, with an expanded set of supported sources.
- The ability to share your diagrams with others through a browser (even if they don't have Visio installed) through Microsoft Office 365 or SharePoint.
- Support for updated diagramming standards, including Unified Modeling Language (UML) 2.4, Business Process Model and Notation (BPMN) 2.0, and Windows Workflow Foundation 4.0.
The new Microsoft Visio has:
Create professional diagrams quickly: Create engaging diagrams in just a few clicks with updated shapes and new formatting options and tools.
It's easier to start creating and customizing diagrams
Visio is packed with enhancements to make it easier to get started, find the stencils you want to use, and quickly get great-looking results with over 60 built-in templates, many with updated shapes. You can also create and customize professional-looking diagrams using a rich set of expanded and improved effects and themes that apply a completely different design in just one or two clicks.
Perform common tasks more easily
Diagrams are seldom static, so Visio makes it easier than ever to update your diagram with new shortcuts for frequently performed tasks. You can get to frequently used tools right away with a significantly improved quick-access floating toolbar and easily replace any shape (or combination of shapes) in a diagram while preserving your shape connections, shape metadata, and the overall layout.
Create great-looking organization charts more easily
One of the most used templates in Visio - the organization chart - just got even better with several new styles - from professional to playful, which you can apply with just one click, the ability to import pictures and improved layout options to help fine tune the way your org chart looks.
Work together on diagrams with your team: Collaborate on diagrams with new teamwork features.
Work together on a single diagram at the same time
Streamline teamwork and reduce the risk of errors by allowing two or more people to work on the same diagram in a single file at the same time - from rearranging and adding shapes, to writing comments, to applying effects. With just one working file, you avoid the need to email files around, figure out what changes others have made to the original diagram, and manually merging multiple versions together.
Share diagrams through a browser on almost any device
By saving your Visio diagrams to Microsoft SharePoint - either on your company's servers or through Microsoft Office 365 - you can make them instantly viewable through a browser for colleagues without Visio. Visio Services in SharePoint provides a rich experience through the browser, with full detail from the original diagram, refreshable data (in diagrams with data links), the option to view and add comments, and improved touch support so you can view and interact with the diagram through virtually any device.
Give feedback with improved commenting
The latest Visio release introduces features designed to make it easier to capture and address reviewers' feedback on diagrams. You can add comments to any diagram from virtually any device, whether through Visio or a browser using Visio Services – and can get immediate clarification on any you are unclear on by initiating an instant messaging (IM) conversation or audo/video call right from within Visio. (Requires a compliant IM application, such as Microsoft Lync.)
Link diagrams to dynamic data: Use the shapes in your diagram to make real-time data understandable at a glance.
Link diagram shapes to data with a simple wizard
With Visio, you can link the shapes in your diagram to your business data to visually represent complex information. Several popular data sources are supported, including Microsoft Excel, Microsoft Excel Services, Microsoft SQL Server, Microsoft SQL Azure, and Microsoft SharePoint Business Connectivity Services. This allows you to reveal patterns and meaning in your data with data graphics, such as vibrant icons, symbols, colors, and bar graphs.
Use a powerful diagramming platform: Get an extensible and flexible platform for creating diagrams and solutions that fit your business.
Enhance process management with support for BPMN 2.0 and updated validation rules
Visio can help you ensure that your diagrams meet the standards required by your business, including support for Business Process Model and Notation (BPMN) 2.0 - today's standard for business process modeling - and you can use the built-in validation rules to help ensure your diagrams comply with the specification. You can also continue to open and update diagrams that use BPMN 1.2.
Create visual workflows and publish them to SharePoint
Visio simplifies how you create SharePoint workflows and Microsoft Project workflows to support demand management. You can create and publish SharePoint workflows visually with updated support for Windows Workflow Foundation 4.0 (including support for stages and loops and better integration with Microsoft SharePoint Designer) and also use Visio to create visual Project workflows for demand management, which work with both Microsoft Project Server and Microsoft Project Online.
Visio 2013 Top Features
Simplify complex information with professional diagrams you can create in just a few clicks. Visio makes diagramming simple—whether you want to quickly capture a flowchart that you brainstormed on a whiteboard, map an IT network, build an organizational chart, document a business process, or draw a floor plan.
Create professional diagrams quickly with updated shapes, new formatting options and tools
- Quicker access to frequently used tools, new and updated shapes and stencils, and improved and expanded themes and effects make it easier to create professional diagrams.
- Updated diagramming standards are supported, including Unified Modeling Language (UML) 2.4 Business Process Model and Notation (BPMN) 2.0, and you can now publish both SharePoint 2010 and SharePoint 2013 workflows.
- Work the way you want with improved touch support, including for Windows 8 and Visio Services in the new Microsoft SharePoint, either with Microsoft Office 365 or on your company’s servers.
Link diagrams to dynamic data, making complex data understandable at a glance
- Options to make your diagrams more dynamic by linking shapes to real-time data, with an expanded set of supported sources.
Collaborate easily as a team on diagrams
- New tools simplify teamwork, enabling you to work together on the same diagram at the same time and easily see reviewer comments—in both Visio and Visio Services.
- Share your diagrams with others through a browser, even if they don’t have Visio installed—through Office 365 or SharePoint.
System Requirement
Hardware and software requirements
- 1 Ghz or greater x86/x64 Processor with SSE2 instruction set
- 1 GB RAM (32 Bit) / 2 GB RAM (64 Bit)
- 2.0 GB available
- Windows 7, Windows 8, Windows Server 2008R2 or Windows Server 2012 with .Net 3.5 or greater
- Graphics hardware acceleration requires DirectX10 graphics card
- 1024x576 minimum resolution
- Microsoft Office 365 account and tenant required for Visio Pro for Office 365 Preview
- Touch features require a touch enabled Windows 7 or Windows 8 PC
- Certain functionality requires internet connectivity
Other requirements
- Microsoft SharePoint Server 2010 or later, Microsoft SharePoint Online or Microsoft SkyDrive required for coauthoring.
- SharePoint Server 2010, SharePoint Online or SharePoint Server 2013 required for viewing Visio Services diagrams through a web browser. Compatible Browsers are IE 8,9,10, Firefox 10.x+,Safari 5 (Mac), Chrome 17.x.
- SharePoint Designer 2013 will improve workflow creation and publishing if installed on the same PC as Visio 2013 Professional.
- SharePoint Server 2013 or SharePoint Online required to view new file format diagrams through a web browser.
- Lync required for presence notification.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





