Microsoft Windows 8.1 Professional 64 bit (French) - OEM

MicrosoftSKU: FQC-06941

Microsoft Windows 8.1 Professional 64 bit (French) - OEM

MicrosoftSKU: FQC-06941

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EASY RETURNS

Our main priority is ensuring your complete satisfaction See Details

Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.

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Windows 8 Professional OEM French is for pre-installation on a new personal computer or installation on a computer that is not currently running Windows 7, Vista, or XP. This product is not an upgrade and does not provide solutions to help you keep personal settings or files as the product is installed. Windows 8 Professional System Builder DVD 64-Bit can be installed on personal computers with a 64 bit capable processor.

Windows 8.1 Pro includes all the unique, intuitive features of Windows 8.1 plus enhanced options designed for professional productivity.

You can connect to company networks, access one PC from another, encrypt your data and more.

Watch movies, play Xbox games, chat with Skype, and take on multiple tasks to get work done. You can access your files from anywhere with SkyDrive and browse through tons of apps in the Windows Store.

Product Features

New Start screen with a familiar desktop
Popular, unique apps keep your productive and entertained
Enhanced personalization options
Make multitasking easy with side-by-side apps and websites
Built-in SkyDrive, IE11, and new Smart Search
BitLocker encryption keeps your data secure
Remote desktop access makes it easy to connect two PCs
Domain Join simplifies your connection to a company network

System requirements

1 GHz processor
2 GB RAM
20 GB available hard disk space
1366 × 768 screen resolution
DirectX 9 graphics processor with WDDM driver
Internet access (fees may apply)
Microsoft account required for some features
Watching DVDs requires separate playback software
Windows Media Center license sold separately

Microsoft Windows 10 Upgrade Offer: Windows 10 Upgrade Offer is valid for qualified Windows 7 and Windows 8.1 devices, including devices you already own. Some hardware/software requirements apply and feature availability may vary by device and market. The availability of Windows 10 upgrade for Windows Phone 8.1 devices may vary by OEM, mobile operator or carrier. See www.windows.com/windows10upgrade for details. Devices must be connected to the internet and have Windows Update enabled. Windows 7 SP1 and Windows 8.1 Update required. Some editions are excluded: Windows 7 Enterprise, Windows 8/8.1 Enterprise, and Windows RT/RT 8.1.

Refund and Return Policy

Most physical products can be returned within 30 days of delivery. Software downloads are final sale once the activation key is sent, unless defective. Here is how it works.

At a glance

Product type	Return window	Restocking fee
Digital software	Defective only	0%
Physical, unopened	30 days	15%
Physical, opened	30 days	25%
Defective or wrong item	30 days	0%, free return shipping
Open box items	7 days (DOA only)	0%
Final sale items	No returns	N/A

1. Digital products (downloadable software)

Final sale, limited exceptions. Software downloads are final sale once the activation key is sent. No refunds for wrong purchase, change of mind, compatibility issues or buyer’s remorse.

Refunds only if defective: the activation key does not work after verification; the software crashes on a system that meets minimum requirements; the publisher confirms the key is invalid or already used.

Your responsibility: verify system requirements before purchasing. Once you receive the activation key, the sale is final unless the software is defective.

To request a refund: email sales@itfactory.ca within 30 days with your order number and a detailed description of the issue. We will troubleshoot with you first.

2. Physical products

30-day returns. Return most physical products within 30 days of delivery.

Restocking fees: defective, damaged or wrong item: 0% plus free return shipping; unopened (changed mind): 15%; opened or used (changed mind): 25%.

Return requirements: original packaging and all accessories; intact UPC code or barcode; no physical damage; an RMA number obtained before returning.

Cannot be returned: final sale items; open box items (except DOA within 7 days); items without original packaging; items with removed UPC codes; items used for mail-in rebates.

3. How to return

Get an RMA number

Email support@itfactory.ca with your order number, the item(s) to return, the reason, and photos if defective or damaged. We reply within 1 to 2 business days with your RMA number and instructions.

Ship the return

Write the RMA number on the outside of the package and include all original packaging and accessories. Use the label we provide, or ship to ITFactory, 4035 St-Ambroise, Unit 310, Montréal, QC H4C 2E1. Keep your tracking number.

Receive your refund

Once we receive and inspect the return (3 to 5 business days), we process your refund. It usually appears in 5 to 10 business days depending on your bank.

4. Defective or wrong items

Contact us right away at support@itfactory.ca or (888) 313-1124. We provide a prepaid return label and offer a full refund, replacement or store credit. No restocking fee.

5. Exchanges

We do not offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.

6. Cancellations

Digital products can be cancelled if the activation key has not been sent yet. Physical products can be cancelled if the order has not shipped yet. Contact us immediately at support@itfactory.ca or (888) 313-1124.

7. Special circumstances

Order verification: we may verify orders before processing. If we contact you, please respond within 3 business days or the order is automatically cancelled and refunded. Pricing errors: we reserve the right to cancel orders placed at an incorrect price; you receive a full refund. Out of stock: if an item becomes unavailable after ordering, we notify you and offer to wait for restock or a full refund.

8. Manufacturer warranties

Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.

Returns and refunds

Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday to Friday, 9:30 AM to 5:30 PM ET

support@itfactory.ca

The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.

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