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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
The 64-bit Microsoft Windows 8.1 Pro OEM System Builder DVD is built for productivity and creativity. You can customize your start screen and navigating experience as well as set up and join networked workgroups. You can even switch back and forth between a tiled start screen and a legacy desktop interface. With enhanced data protection, you can keep your important information safe. Like Windows 8, Windows 8.1 Pro has native support for touch-screen operation when used with compatible peripherals.
Highlights:
- Start Screen Personalization
- Touch Screen Support
- Enhanced Data Protection
- Join or Create Workgroups
- Windows App Store
Work and Play
Windows 8.1 Pro includes everything in Windows 8.1, plus enhanced features that help you easily connect to company networks, manage your devices, access one PC from another, encrypt your data, and more.
Your Familiar Desktop
From the Start screen, you're just a click away from the familiar Windows desktop, providing a familiar interface for legacy Windows users.
Your Own Unique Start Screen
Personalize your Start screen with your favorite news, friends, social networks, and apps. Customizable colors, backgrounds, and four different sizes of tiles help to personalize your Windows experience.
Touch
Windows 8.1 Pro works with different types of devices, including touch screen displays, mice-and-keyboards, or both. Discover fast and fluid ways to switch between apps, move things around, and go smoothly from one place to another. Please visit the manufacturer's website for device compatibility.
Enhanced Data Protection
Windows 8.1 Pro offers enhanced data protection, the ability to access your desktop remotely, and connectivity to your corporate or school networks via Domain join.
Windows Store
In addition to built-in apps for email, people, photos, and video editing, you can also download thousands of popular apps from the Windows Store, including Netflix, ESPN, Skype, and Halo: Spartan Assault.
Microsoft OEM System Builder Software Licensing Terms
This 64-bit version of Windows 8.1 Pro can be installed on existing or new hardware. It cannot be used as an operating system on any computer, except one that you are building for your own use or as an operating system running on a local virtual machine or a separate partition, subject to additional terms. It cannot be used as an upgrade license to an existing underlying Windows OS. It can only be used by one user at a time. It can be transferred to new hardware, if removed from the prior PC. Transfer of the software to share the license between computers is prohibited. It can only be used on a computer running genuine Windows OS. Microsoft provides limited support services. License terms are granted by Microsoft to the end user.
Specification:
- Processor: 1 GHz or faster
- Memory: 2 GB
- Hard Disk Space: 20 GB available
- Video Card: 1366 x 768 screen resolution; DirectX 9 graphics processor with WDDM driver
- Connectivity: Internet Access (subscription may be required)
- Other Requirements: Microsoft account required for some features. Watching DVDs requires separate playback software.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.