-
FREE SHIPPING
Enjoy free shipping on all orders over $99! Shipping Details
-
EASY RETURNS
Our main priority is ensuring your complete satisfaction See Details
Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
*You will need a DVD drive on your PC to install the software. There are no download links available.
**As of January 1st, 2019 Nuance NaturallySpeaking 13 has been discontinued and is Nuance will no longer provide support, however the software can be installed and is fully functional. Because customers purchasing Dragon Premium 13 own a perpetual license to the solution, they may continue using it. However, Nuance will no longer provide support or updates for the solution after January 1, 2019. Additionally, patches or upgrades that individual consumers or organizations apply to computers running these solutions (e.g. operating system patches) could potentially cause the solutions to stop functioning or function in an unintended manner.
Nuance Dragon Naturally Speaking 13 Home (French) is a voice recognition program that provides a fun and easy way to be more productive with your computer at home with everyday tasks. Get in touch with your family and friends by speaking instead of typing messages. This program allows you to dictate the content of your documents naturally with up to 99% precision, as well as to control applications using simple voice commands.
Simply purchase Nuance Dragon Naturally Speaking 13 Home (French) from ITFactory.ca and update your Facebook and Twitter status with ease. In addition, you can browse social networks without touching the keyboard and talk to the chat application instead of typing to your family and friends.
With this excellent utility software, you can get more from your computer at home while finishing some personal tasks, or use it in college to record notes and memos. It is also an excellent gift for any student, retired person or a busy multitasking office worker. As a parent, you can easily check the calendar of activities of your children, their social commitments and doctor appointments using your voice.
Time-saving and user-friendly features
Compared to the earlier versions, the Nuance Dragon Naturally Speaking 13 Home brings improved accuracy and speed, with some other great features, including:- The software learns your voice quickly and will soon get familiar with your specific accent and pronunciation, if any. In addition, Dragon Naturally Speaking 13 Home will also learn your language patterns and commonly used words.
- Grant the access to your sent emails and documents stored both locally and on Google Drive to enable Dragon to scan your writings and learn even more about your language usage. Thus, you can additionally improve the accuracy of your dictations.
More information
- Type: Voice recognition software
- License: Nuance Dragon Naturally Speaking 13 Home French
System Requirements
- Operating system: Windows
- Processor: 2.2 GHz Intel dual core or equivalent AMD processor
- RAM: Minimum 2 GB for 32-bit Windows 7, Windows 8 and 8.1, Windows 10; 4 GB for 64-bit Windows 7, 8 and 8.1 and Windows Server 2008 R2, Windows Server 2012, Windows 10
- Hard disk space: 4GB
Additional Requirements
- Faster processors yield faster performance
- If installing from a download: you will initially need 12 GB of free space on your
- Hard Drive (after the download is unpacked and installation completes, temporary files can be removed from the system)
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.