Olympus DS-9500 Digital Voice Recorder with Accessories Bundle and ODMS Cloud Software
Olympus DS-9500 Digital Voice Recorder with Accessories Bundle and ODMS Cloud Software
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Description
Olympus DS-9500 Professional Wi-Fi Dictation Recorder 256-Bit Encryption — CR-21 Cradle Included — ODMS R7 Included
The professional standard in mobile dictation — built-in Wi-Fi for wireless file transfer, 256-bit AES encryption, dual intelligent microphones, shockproof body rated to 1.5m, and a full-colour display. Includes CR-21 docking station, F-5AC power adapter, KP-30 cable, and ODMS R7 dictation management software licence.
The Olympus DS-9500 is the professional-grade digital dictation recorder trusted by medical professionals, legal practitioners, and enterprise dictation workflows worldwide. Its built-in Wi-Fi connectivity allows completed dictation files to be sent directly to a transcriptionist or dictation management system from anywhere — without a USB connection, docking station, or computer. 256-bit AES encryption with a 4-digit PIN lock protects sensitive recordings at rest and in transit, meeting the security requirements of healthcare and legal environments. An intelligent dual microphone system with audio beamforming suppresses background noise and focuses on the speaker's voice — maintaining clarity in busy offices, clinical settings, and open environments. The triple-layer studio pop filter eliminates breath and wind noise for clean, transcription-ready audio. Encased in an alcohol-wipe resistant, shockproof body rated to 1.5 metres — built for the demands of daily professional use.
Available at ITFactory.ca — Canada's trusted source for professional dictation hardware. This listing includes a licence for Olympus Dictation Management System (ODMS) R7 for comprehensive workflow management, transcription routing, file automation, and administrative controls.
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No Software Included — IT Variant (V741010BU000) The DS-9500 does not include Olympus Dictation Management System (ODMS) software. The recorder is fully functional as a standalone dictation device without ODMS — record, play back, and transfer files via Wi-Fi or docking station immediately out of the box. ODMS is required for advanced workflow management, transcription routing, and administrative controls in a multi-user environment.
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What Is Included
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Olympus DS-9500 Digital Voice Recorder With built-in Wi-Fi, LAN connector, 2GB internal memory, 2.4" colour display, and optical slide switch. |
LI-92B Lithium-Ion Rechargeable Battery Olympus genuine replacement battery — 1350mAh, 3.6V. Charges in approximately 2 hours via docking station. |
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OM System CR-21 Docking Station USB and LAN docking cradle — charges the DS-9500 and provides PC connectivity for file transfer. Supports optional footswitch connection. |
OM System F-5AC AC Power Adapter Powers the CR-21 docking station for charging the DS-9500. Charges the recorder in approximately 2 hours. |
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OM System KP-30 Micro-USB Cable For direct USB connection to a PC or for charging without the docking station. |
CS-151 Carrying Case Protective carry case for the DS-9500 recorder. |
ODMS R7 dictation management software licence included. Quick User Guide also included.
Key Features
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Built-In Wi-Fi — Send Dictation Without a Cable |
256-Bit AES Encryption — 4-Digit PIN Lock |
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Intelligent Dual Microphone System — Audio Beamforming |
Triple-Layer Studio Pop Filter |
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Shockproof Body — Rated to 1.5 Metres |
2.4-Inch Full-Colour TFT Display |
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Precise Optical Slide Switch — Four Positions |
Flexible Storage — Internal + SD Card Slot |
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CR-21 Docking Station — Charging and PC Connection |
Dragon Compatible — Speech Recognition Optimized |
Who Is This For?
The DS-9500 is for medical professionals, legal practitioners, executives, and enterprise dictation users who need a proven, secure, and flexible mobile dictation recorder — and who already own or separately license ODMS or another dictation workflow solution. It is the right choice when you need the full DS-9500 hardware without paying for bundled software you already have.
Medical and clinical professionals Legal practitioners Dragon NaturallySpeaking users Complete out-of-box solution High-volume mobile dictation Secure dictation — healthcare and legal
Technical Specifications
| Brand | Olympus / OM System |
| Model | DS-9500 |
| Part number | V741010BU000 |
| Software included | ODMS R7 Dictation Module — licence included |
| Microphone system | 2 × omnidirectional — audio beamforming noise cancellation |
| Pop filter | Triple-layer studio quality — built in |
| Microphone modes | Dictation 1 / Dictation 2 / Conference (stereo auto) |
| Recording formats | DSS Pro (DS2) / DSS / WAV (PCM) / MP3 |
| Encryption | 256-bit AES (DSS Pro format) + 4-digit PIN device lock |
| Wi-Fi | Built-in — file transfer to email, shared folder, or ODMS |
| LAN connector | Via CR-21 docking station |
| Display | 2.4-inch full-colour TFT — 240 × 320 pixels |
| Control | Optical 4-position slide switch + 3 programmable function buttons (F1–F3) |
| Internal memory | 2GB built-in |
| External storage | SD / SDHC up to 32GB |
| Battery | LI-92B lithium-ion rechargeable — 1350mAh (included) |
| Battery life | Up to 52hr recording (DSS Pro) / 10.5hr (PCM WAV) |
| Charge time | ~2hr via CR-21 + AC adapter / ~4hr via USB |
| PC connection | Micro-USB (direct) or CR-21 docking station (USB + LAN) |
| Headphone jack | 3.5mm (8Ω or higher) |
| Microphone jack | 3.5mm |
| Shock resistance | 1.5m (Olympus standard test) |
| Body | Alcohol-wipe resistant — suitable for clinical environments |
| OS compatibility | Windows 10 / 11 — macOS |
| Dimensions | 120.5 × 49.9 × 18.5mm |
| Weight | 116.5g including battery |
| Sold by | ITFactory.ca |
Why Buy from ITFactory.ca?ITFactory.ca is a trusted Canadian retailer for professional dictation hardware, serving medical, legal, and enterprise professionals across the country. Every product we sell is genuine and backed by our team.
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Frequently Asked Questions
Can I use this without ODMS software?
Yes — the DS-9500 is fully functional as a standalone recorder without ODMS. You can record, play back, organize files in folders, set author and work type IDs, transfer files via Wi-Fi or USB, and use Dragon for speech recognition, all without installing ODMS. ODMS is required only for managed dictation workflows — routing files automatically to specific transcriptionists, administrative controls across multiple recorders, and centralized workflow reporting in a multi-user environment. If you work as an individual practitioner sending files directly to a transcriptionist via email or a shared folder, you can do so without ODMS.
How does Wi-Fi file transfer work?
Configure the DS-9500 with your Wi-Fi network credentials and a destination — an email address, shared network folder, or ODMS server — through the recorder's settings menu or via ODMS configuration software. Once configured, completed dictation files are sent automatically when the recorder connects to the network, without any manual steps. You can also trigger a manual transfer from the device. The recorder displays the transmission status of each file on its colour screen, so you can confirm delivery before leaving the office.
Is this compatible with Dragon NaturallySpeaking?
Yes — the DS-9500 is fully compatible with Dragon NaturallySpeaking (Dragon Professional Individual) and Dragon Medical. Record in DSS Pro or WAV (PCM) format for best Dragon accuracy. Transfer recordings to the PC via USB, docking station, or Wi-Fi, then process through Dragon for transcription. The DS-9500's dual microphone beamforming and triple-layer pop filter are optimized to deliver the high signal-to-noise ratio that Dragon requires for maximum recognition accuracy.
What does the CR-21 docking station do?
The CR-21 is a desktop cradle that connects the DS-9500 to your PC via USB and to your network via a LAN (Ethernet) port — providing a stable wired alternative to Wi-Fi for file transfer when the recorder is at the desk. It also charges the DS-9500's battery in approximately 2 hours when connected to the included F-5AC AC adapter. The CR-21 accepts an optional footswitch (RS-31H, sold separately) for hands-free transcription playback directly from the dock, and is compatible with the DS-9000 series as well.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





