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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
The Satechi Slim Aluminum Type-C Multi-Port Adapter 4K adds a plethora of connections to your laptop or desktop, just by using one Type-C port. Add 4K HDMI (up to 60Hz), pass-through charging, and two USB Type-A ports to your computer.
Highlights:
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4K HDMI VIDEO OUTPUT
Enjoy crisp 4K 60Hz video output - simply connect an HDMI cable from your Multi-Port Adapter to an HDMI-enabled monitor. Please note when changing the video signal source, your monitor may flicker for a few seconds. Normal operation should resume within 5 seconds. Requires a direct HDMI connection.
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PASS-THROUGH CHARGING
Don't worry about sacrificing your Type-C port, with the included pass-through charging, you can easily charge your Type-C device while using the other included outlets. USB-C max output: 60W.
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SLEEK & COMPACT DESIGN
Featuring a slim profile and sleek aluminum finish, this adapter is portable enough to take with you on-the-go, wherever you go.
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ADDITIONAL EXPANSION PORTS
With two USB Type-A ports, the Adapter has plenty of room for your additional peripherals. Quickly transfer documents, video and music files at USB 3.0 speeds of up to 5 Gb/s.
Specifications:
- COMPATIBLE DEVICES
2020/2018 iPad Pro, 2020/2018 MacBook Air, 2021 iMac M1, 2019/2017 iMac, iMac Pro, 2020/2019/2018/2017/2016 MacBook Pro, 2015/2016/2017 MacBook, Microsoft Surface Pro 7, Surface Laptop 3, Surface Go, Google PixelBook Go and more.
USB-A ports do not support charging or CD readers, including Apple SuperDrive. We recommend connecting one bus-powered device at a time. - DIMENSIONS & WEIGHT: 4.25 x 1.2 x 0.3 inches, 1.8 ounces
Refund Policy
Refund and Return Policy
Most physical products can be returned within 30 days of delivery. Software downloads are final sale once the activation key is sent, unless defective. Here is how it works.
| Product type | Return window | Restocking fee |
|---|---|---|
| Digital software | Defective only | 0% |
| Physical, unopened | 30 days | 15% |
| Physical, opened | 30 days | 25% |
| Defective or wrong item | 30 days | 0%, free return shipping |
| Open box items | 7 days (DOA only) | 0% |
| Final sale items | No returns | N/A |
1. Digital products (downloadable software)
Final sale, limited exceptions. Software downloads are final sale once the activation key is sent. No refunds for wrong purchase, change of mind, compatibility issues or buyer’s remorse.
Refunds only if defective: the activation key does not work after verification; the software crashes on a system that meets minimum requirements; the publisher confirms the key is invalid or already used.
Your responsibility: verify system requirements before purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: email sales@itfactory.ca within 30 days with your order number and a detailed description of the issue. We will troubleshoot with you first.
2. Physical products
30-day returns. Return most physical products within 30 days of delivery.
Restocking fees: defective, damaged or wrong item: 0% plus free return shipping; unopened (changed mind): 15%; opened or used (changed mind): 25%.
Return requirements: original packaging and all accessories; intact UPC code or barcode; no physical damage; an RMA number obtained before returning.
Cannot be returned: final sale items; open box items (except DOA within 7 days); items without original packaging; items with removed UPC codes; items used for mail-in rebates.
3. How to return
Get an RMA number
Email support@itfactory.ca with your order number, the item(s) to return, the reason, and photos if defective or damaged. We reply within 1 to 2 business days with your RMA number and instructions.
Ship the return
Write the RMA number on the outside of the package and include all original packaging and accessories. Use the label we provide, or ship to ITFactory, 4035 St-Ambroise, Unit 310, Montréal, QC H4C 2E1. Keep your tracking number.
Receive your refund
Once we receive and inspect the return (3 to 5 business days), we process your refund. It usually appears in 5 to 10 business days depending on your bank.
4. Defective or wrong items
Contact us right away at support@itfactory.ca or (888) 313-1124. We provide a prepaid return label and offer a full refund, replacement or store credit. No restocking fee.
5. Exchanges
We do not offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. Cancellations
Digital products can be cancelled if the activation key has not been sent yet. Physical products can be cancelled if the order has not shipped yet. Contact us immediately at support@itfactory.ca or (888) 313-1124.
7. Special circumstances
Order verification: we may verify orders before processing. If we contact you, please respond within 3 business days or the order is automatically cancelled and refunded. Pricing errors: we reserve the right to cancel orders placed at an incorrect price; you receive a full refund. Out of stock: if an item becomes unavailable after ordering, we notify you and offer to wait for restock or a full refund.
8. Manufacturer warranties
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
Phone: (888) 313-1124
Hours: Monday to Friday, 9:30 AM to 5:30 PM ET
The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





