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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
ToughTested Bigfoot 24000mAh Type C Solar Power Bank
Bigfoot provides ultimate off the grid power. Provides 8-10 or more full charges for the average Smarphone. Instasense technology makes sure devices get correct power. Super-Effcient solar panel give you to emergency charging power from the sun. Type C charging in & out for Laptops and other advanced devices, and QuickCharge 3.0 for charging enabled devices 75% faster. 24,000 mAh, 12X the battery capacity of an iPhone 8. Over 60 hours of talk time and 50 hours of browsing. The 400mAh solar panel is the most efficient for its size. Gives you power when you�re truly off the grid. 4-5 hours of sun will collect enough energy to power your devices back to life up to 1 full charge and let you get back connected or make that important rescue call. ToughTested Power Packs are TSA compliant and guaranteed safe. Each battery is designed with built in safety circuitry including overheat protection, pressure relief ventilation as well as protection from power surge, short circuit, overcharging and overcurrent.
Take it on a trek. Waterproof up to 1m for 30 minutes and shock proof, rugged patent-pending outer casing protects from drops and impacts. Heavy duty toting carabiner gives you a secure hook up to backpacks and other gear. Take advantage of the Rapid Charging Technology built into the latest devices. Up to 75% faster in and out for QC enabled devices. USB Type C is the newest technology. Capable of powering the latest Macbooks and Chromebooks with USBC 3A/5V power and providing charging speeds 10X faster on smartphones. Our exclusive Instasense� Power Sharing Technology chip detects your device and provides the proper power to charge any device at factory spec. The best charging experience you�ll ever get. Light your way up to 30 meters 4 modes: High-Low-Strobe-SOS. Powerful emergency lighting for the trail, in the garage or anyplace you need added visibility.
Features
- Giant Power
- Solar Power
- Safe Power
- IP67 Waterproof & Dustproof
- Qualcomm QC 3.0 Quick Charging Technology
- Usbc Hi Speed Charging
- Charge 3 Devices Simultaneously
- Led Torch Flashlight With 4 Modes
Specification
- Part Name: TT-PBW-SW24
- Part Number: 7 58302 16584 1
- Weight: 3.97lbs
- Dimension: 8.86 x 5.59 x 2.36
- Compatibility: ALL USB and USB-C Connected devices
- Output: Dual 2.4A USB output
- Solar Panel: 400mA Super High Efficiency
- Power: 24000mAh/88.8Wh Capacity
- Solar Charge: Solar only charging time; 2.5 hours per 1000mA (60 hours total)
- Warranty: 5 Years
Refund Policy
Refund and Return Policy
Most physical products can be returned within 30 days of delivery. Software downloads are final sale once the activation key is sent, unless defective. Here is how it works.
| Product type | Return window | Restocking fee |
|---|---|---|
| Digital software | Defective only | 0% |
| Physical, unopened | 30 days | 15% |
| Physical, opened | 30 days | 25% |
| Defective or wrong item | 30 days | 0%, free return shipping |
| Open box items | 7 days (DOA only) | 0% |
| Final sale items | No returns | N/A |
1. Digital products (downloadable software)
Final sale, limited exceptions. Software downloads are final sale once the activation key is sent. No refunds for wrong purchase, change of mind, compatibility issues or buyer’s remorse.
Refunds only if defective: the activation key does not work after verification; the software crashes on a system that meets minimum requirements; the publisher confirms the key is invalid or already used.
Your responsibility: verify system requirements before purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: email sales@itfactory.ca within 30 days with your order number and a detailed description of the issue. We will troubleshoot with you first.
2. Physical products
30-day returns. Return most physical products within 30 days of delivery.
Restocking fees: defective, damaged or wrong item: 0% plus free return shipping; unopened (changed mind): 15%; opened or used (changed mind): 25%.
Return requirements: original packaging and all accessories; intact UPC code or barcode; no physical damage; an RMA number obtained before returning.
Cannot be returned: final sale items; open box items (except DOA within 7 days); items without original packaging; items with removed UPC codes; items used for mail-in rebates.
3. How to return
Get an RMA number
Email support@itfactory.ca with your order number, the item(s) to return, the reason, and photos if defective or damaged. We reply within 1 to 2 business days with your RMA number and instructions.
Ship the return
Write the RMA number on the outside of the package and include all original packaging and accessories. Use the label we provide, or ship to ITFactory, 4035 St-Ambroise, Unit 310, Montréal, QC H4C 2E1. Keep your tracking number.
Receive your refund
Once we receive and inspect the return (3 to 5 business days), we process your refund. It usually appears in 5 to 10 business days depending on your bank.
4. Defective or wrong items
Contact us right away at support@itfactory.ca or (888) 313-1124. We provide a prepaid return label and offer a full refund, replacement or store credit. No restocking fee.
5. Exchanges
We do not offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. Cancellations
Digital products can be cancelled if the activation key has not been sent yet. Physical products can be cancelled if the order has not shipped yet. Contact us immediately at support@itfactory.ca or (888) 313-1124.
7. Special circumstances
Order verification: we may verify orders before processing. If we contact you, please respond within 3 business days or the order is automatically cancelled and refunded. Pricing errors: we reserve the right to cancel orders placed at an incorrect price; you receive a full refund. Out of stock: if an item becomes unavailable after ordering, we notify you and offer to wait for restock or a full refund.
8. Manufacturer warranties
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
Phone: (888) 313-1124
Hours: Monday to Friday, 9:30 AM to 5:30 PM ET
The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





