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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Aoseed X-Maker Fully Enclosed FDM 3D Printer for Kids w/ WIFI + Aoseed X-Kit Unlimited Robot Creation and Programming Kit for Kids
Introducing the "Aoseed Kids' Innovation Lab Kit" - an exciting blend of technology, creativity, and play for aspiring young minds!
Aoseed X-Maker Fully Enclosed FDM 3D Printer for Kids w/ WIFI
Now, your kids can create their own toys independently while exploring tech and creativity with the X-Maker 3D printer. The X-Maker's modern design includes windows on the top, side, and front, providing multiple viewing angles during printing. Its dimensions of 360 x 370 x 370 mm and a maximum build volume of 150 x 150 x 150 mm offer ample space for imagination. With onboard storage, projects are easily stored for future reference or reprinting. This smart 3D printer comes with gamification 3D design apps, ensuring an engaging and educational experience for kids.
Key Features:
One-Press Printing & 3.5" Touch Screen
Leveling-Free & High-Speed WiFi Connectivity
Power Loss Recovery & Gamified 3D Design App
Compatible with PLA/ABS Filaments & Multiple Design Software
Nozzle Temperature <265 degrees Celsius & Bed Temperature <110 degrees Celsius
Aoseed X-Kit Unlimited Robot Creation and Programming Kit for Kids
The X-Kit sparks endless creativity by allowing kids to design, print, and control their robots! With 60+ robot templates and 40+ programs to choose from, this kit provides a playground for young innovators to experiment with robotics. It comes with a comprehensive set of tools, including servo motors, sensors, wheels, and more, ensuring a seamless robot-building experience. The app simplifies 3D modeling, graphical coding, and executing programs, making it an intuitive learning platform for kids and families.
Key Features:
Unlimited Robot Creation & Customization
Equipped with Various Tools & Ready-to-Use Templates
User-Friendly App for All Ages
Advanced Modularized 3D Design Functions & Coding
Unlock your child's potential and fuel their passion for innovation with the "Aoseed Kids' Innovation Lab Kit"! Ideal for kids eager to explore the realms of technology, design, and robotics.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





